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About the Role

The Senior Manager, Global Media Operations plays a critical role in supporting the delivery of Haleon's global media strategy by connecting global teams, operating units, agency partners, and key transformation programs. The role is responsible for driving operational excellence across Haleon's media ecosystem, supporting the deployment of new processes, platforms, and ways of working that improve efficiency, governance, and effectiveness. The role also supports the delivery of key media transformation initiatives, including operating model development, media technology deployment, data and governance programs, capability building, and cross-market engagement.

Responsibilities

Support the development and implementation of Haleon's global media operating model and agency ecosystem.
Drive adoption of standardised media processes, governance frameworks and operational best practices across markets.
Identify opportunities to improve efficiency, consistency and effectiveness across media operations.
Coordinate delivery of key media transformation initiatives and operational improvement programmes.
Support deployment and adoption of media platforms, including the Media Planning Platform (MPP), across operating units.
Coordinate market onboarding, training and support for media systems and processes.
Support delivery of the Media Data Foundation roadmap and associated implementation plans.
Maintain visibility of programme milestones, risks and market adoption.
Help establish and embed media data governance processes and standards.
Support the delivery of Haleon's global media capability programme.
Coordinate training, workshops and knowledge-sharing sessions across media teams.
Partner with operating units to identify capability gaps and operational improvement opportunities.
Bring external best practice into Haleon through partnerships with agencies, technology partners and industry organisations.
Act as a key operational contact for local media teams.
Facilitate regular engagement forums with operating units to share priorities, challenges and best practices.
Support collaboration between global and local teams to accelerate learning and adoption of successful initiatives.
Track market adoption of global programmes and identify opportunities for additional support.
Support governance and reporting across key strategic media initiatives.
Prepare presentations, updates and communications for senior stakeholders.
Coordinate cross-functional project teams and help ensure delivery against agreed timelines.
Monitor performance against objectives and escalate risks or issues where appropriate.

Requirements

Experience in media, marketing operations, advertising, media agencies or marketing transformation.
Strong programme management and stakeholder management skills.
Experience working across multiple markets, regions or functions.
Understanding of media planning, activation, measurement and agency operations.
Ability to manage multiple projects and priorities simultaneously.
Strong communication, presentation and organisational skills.
Experience supporting technology, operational or process transformation programmes is desirable.
Collaborative mindset with the ability to influence and build relationships across global teams.

Experience Level

Senior Manager

About the Company

Haleon is a purpose-driven, world-class consumer company putting everyday health in the hands of millions.
Our trusted portfolio of brands includes Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum®.
We have a unique blend of deep human understanding and trusted science.
Our Win as One strategy puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do.
We are driven by our agile, performance-focused culture.

Equal Opportunity

Haleon is committed to mobilizing our purpose in a way that represents the diverse consumers and communities who rely on our brands every day.
We strive to create an inclusive culture where different backgrounds and views are valued and respected.
We aim for Haleon to be a place where all employees feel they truly belong.
Personal information shared during the application process is voluntary and used to meet regulatory obligations and support inclusion and belonging programs.
Personal information provided will be kept confidential, used only for legitimate business purposes, and will never be used in making employment decisions.
If you require a reasonable adjustment or accommodation to apply for a job at Haleon, please let your recruiter know.
We will provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide in confidence.