About the Role
Loews Regency New York Hotel offers careers in a luxury Park Avenue setting on the Upper East Side. Team members support iconic Art Deco style, personalized service and a refined guest experience shaped by more than 60 years of hospitality expertise. We are looking for a detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You’ll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you’ll combine efficiency with care, delivering exceptional service that reflects Loews Hotels’ commitment to comfort and quality.
Responsibilities
- Clean and sanitize guest rooms and bathrooms to Loews Hotels’ standards.
- Replace linens, amenities, and report any maintenance issues promptly.
- Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
- Report lost items, suspicious behavior, and any irregularities to supervisors.
- Attend departmental meetings and assist in related areas when needed.
- Provide accurate information about hotel facilities and services to guests.
- Maintain professional appearance and adhere to uniform standards.
- Deliver friendly, helpful guest interactions that enhance satisfaction.
- Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Requirements
- Ability to walk, stand, reach and bend.
- Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
- Ability to work a flexible schedule, including weekends and holidays as required.
Skills
- Guest-Centered Professional
- Precision-Focused Professional
- Reliable and Proactive
- Team-Oriented Collaborator
- Positive and Adaptable
- Basic English skills preferred
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or equivalent work experience preferred
Salary/Compensations
- $42.37 to $42.37
Benefits
- Competitive health & wellness benefits
- 401(k) & company match
- Paid Sick Days, Vacation, and Holidays
- Paid Bereavement
- Paid Pet Bereavement
- Training & Development opportunities
- career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates
- other discounts, perks and more
About the Company
- Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S.
- Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
- Growth and belonging start here; you’ll be valued for who you are and the goals you have.
- Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Equal Opportunity
- Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
- Veterans and military spouses encouraged to apply.
