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About the Role

As a Technician Production Manager in Training, you will participate in a structured development program to prepare you for success as a Technician Production Manager. This role will provide you with the necessary tools, knowledge, and leadership skills to effectively manage production operations, ensuring efficient vehicle reconditioning and team performance within the Service Operations department.

Responsibilities

• Ensure proper staffing across technician positions to maintain smooth operations.
• Manage vehicle flow through the reconditioning process.
• Achieve production targets for mechanical work zones while maintaining CarMax quality standards.
• Monitor technician billed hours per unit to meet company benchmarks.
• Oversee mechanical inspection approvals and prioritize vehicles using CarMax internal systems.
• Drive associate engagement through Associate Care and Communication (AC&C) tools such as round tables and one-on-ones, and lead performance management feedback sessions and development plans.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Requirements

• Ability to read, interpret, and maintain accurate data records for production processes.
• Completion of CarMax-provided training across all production areas.
• Strong multi-tasking skills in a fast-paced, high-energy environment.
• May require walking or standing for an extended period of time.
• Effective communication skills for interacting with associates and customers across departments.
• Proficiency in basic computer applications for operational tasks.

Location

• Austin, Texas

Work Type

• Full-time

Experience Level

• 1 year of experience as a Manager or Automotive Technician preferred.

Salary/Compensations

• $54,500.00 - $95,500.00

Benefits

• Paid sick, vacation, and holiday time.
• Up to 48 hours of sick time per year accrued on a per pay period basis.
• Between 80 hours and 200 hours per year of vacation time after a 90-day waiting period depending on years of continuous service.
• 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday.
• Holiday Premium Pay if working on a scheduled holiday.
• Full-time salaried associates are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

About the Company

• CarMax is the nation's largest retailer of used cars with stores from coast to coast, and we are still growing.
• We are rethinking the way people buy cars.
• We believe work should feel meaningful and rewarding, with opportunities to make an impact every day.
• We revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process.
• Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer.
• With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
• As an associate, you are part of an innovative movement to empower the modern customer and drive progress.
• Your work fuels change—sparking ideas, overcoming challenges, and shaping what’s next.
• Join us in creating a better future– for our company, our customers, and the communities we call home.

Equal Opportunity

• CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.