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About the Role

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. You will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

Responsibilities

Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
May manage and develop 1-2 analysts, coaching and mentoring associates with a goal of developing and retaining talent at Capital One
Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel
Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
Manage and sequence delivery of business intent, build business requirements and execute against the product strategy
Oversee multiple projects and programs concurrently
Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

Requirements

A proven track record of decision making and problem solving based on analytics
Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
Strong business judgment, leadership and integrity
Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise
Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
Clear results orientation: display an intense focus on achieving both short and long term goals
Able to drive and execute an agenda in an uncertain and fluid environment
Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment
Previous consulting experience is a plus
At least 3 years of professional experience performing analysis
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer engineering, Software engineering, Mechanical engineering, Information Systems or a related quantitative field)
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Master's Degree in a quantitative field (Business, Finance, Accounting, Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Skills

Strategic leadership
Analytical skills
Product strategy
Pricing strategy
Product level modeling/analytics
Direct-to-consumer marketing
Customer experience design
Credit risk management
Risk modeling
Hypothesis testing
Business requirements development
Project management
Program management
Cross-functional collaboration
Quantitative analysis
People management
Executive communication
Strategic influencing
Negotiation skills

Location

McLean, VA
Richmond, VA
New York, NY
Chicago, IL

Work Type

Full-time

Experience Level

3+ years of professional experience performing analysis
5+ years of experience in analysis
2+ years of experience in financial services
1+ year of experience in consulting
2+ years of experience in people management

Education Level

Bachelor's Degree in a quantitative field
Master's Degree in a quantitative field
MBA with a quantitative concentration
Master’s Degree in Business or quantitative field

Salary/Compensations

McLean, VA: $164,800 - $188,100
Richmond, VA: $149,800 - $171,000
New York, NY: $179,700 - $205,100
Chicago, IL: $149,800 - $171,000

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

About the Company

Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.