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About the Role

As a Product Director on the Virtual Card team, you will lead the core platform and underlying capabilities that power our virtual cards and digital wallets. You’ll set the long-term vision for this space, looking around corners to anticipate where payments are headed so we can build the necessary backend capabilities well before they hit the critical path. You will own performance across the full spend lifecycle—from card creation and authorization to settlement and post-disruption updates like network account updaters. Because our platform connects with more than a dozen internal and external systems, you’ll focus on building modular, flexible capabilities that let other teams launch features quickly, while continuously simplifying our processes and leveraging AI tools to drive team efficiency and speed up delivery. In this role, you will build and lead a team of product managers, establish a multi-year capability roadmap, and partner heavily across our engineering and business orgs. Your success will come down to balancing complex technical dependencies with commercial priorities, ensuring our platform is resilient, scalable, and ready for whatever comes next.

Responsibilities

Lead the core platform and underlying capabilities that power virtual cards and digital wallets.
Set the long-term vision for the virtual card space.
Anticipate future trends in payments to build necessary backend capabilities.
Own performance across the full spend lifecycle, including card creation, authorization, settlement, and post-disruption updates.
Build modular, flexible capabilities to enable rapid feature launches by other teams.
Simplify processes and leverage AI tools to drive team efficiency and speed up delivery.
Build and lead a team of product managers.
Establish a multi-year capability roadmap.
Partner heavily across engineering and business organizations.
Balance complex technical dependencies with commercial priorities.
Ensure the platform is resilient, scalable, and ready for future needs.

Requirements

Bachelor's degree in any field and at least 5 years of Product Management experience.
MBA or Master’s degree.
5+ years of experience in Platform product management.
Experience translating business strategy and analysis into consumer-facing digital products.
Experience driving first-time user conversion and monthly active user growth at scale within a large enterprise environment.
Intellectually curious, comfortable navigating between big ideas and executional realities.
Comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
Strong communicator and influencer, able to influence executives and communicate product vision clearly.
Open to different communication styles and able to listen carefully to diverse ideas.
Biased toward action, willing to make commitments and trade-offs to remove impediments for the team.
Obsessed with delivering value iteratively, focusing on minimum viable product.
Passionate and customer-focused, with a desire to grow others and connect with customers.
Ability to connect with external or internal customers to understand their needs and build lasting relationships.
Appetite to learn new things or new technologies while exhibiting humbleness.
Seek internal solutions before building new.
Enjoy working with diverse people and driving the team toward a common goal.
Able to coach others and be a mentor in product development.

Skills

Product Management
Platform product management
Business strategy translation
Consumer-facing digital product development
User conversion optimization
Monthly active user growth
Agile methodologies
AI tools
Leadership
Roadmap development
Cross-functional collaboration
Technical dependency management
Commercial prioritization
Resilience
Scalability

Location

McLean, VA
New York, NY
Richmond, VA

Work Type

Virtual
Full-time

Experience Level

Director
5+ years of Product Management experience
5+ years of experience in Platform product management

Education Level

Bachelor's degree in any field
MBA or Master’s degree

Salary/Compensations

McLean, VA: $230,400 - $263,000
New York, NY: $251,400 - $286,900
Richmond, VA: $209,500 - $239,100

Benefits

Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

About the Company

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
Capital One believes its portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Capital One Financial is made up of several different entities.

Equal Opportunity

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
Capital One promotes a drug-free workplace.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.