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About the Role

Reporting to the Regional Strategic Sourcing AVP, the Senior Procurement Excellence Manager drives performance, governance, and continuous improvement for procurement and sourcing across Richemont Americas. This role partners with HQ leadership to establish strategic direction and optimize operational standards.

Responsibilities

• Design, document, and continuously improve standard procurement processes, policies, and controls across the Americas — building governance that is rigorous without becoming bureaucratic
• Drive adoption and reduce policy exceptions through structured change management; partner with Legal, Compliance, and Finance to close governance gaps and reduce procurement-related risk
• Maintain a living operating model — SOPs, approval workflows, and escalation protocols that evolve as the business evolves
• Lead and develop a small team of procurement operations professionals for purchase order and vendor management; cultivate a culture of continuous improvement and analytical rigor
• Champion the optimization and performance of Ariba SLP and Ariba Buyer across the region; design workflows, templates, and approval structures that reduce friction and improve compliance
• Build and own dashboards, savings trackers, and KPI reporting that give leadership real-time visibility into procurement performance — and the credibility to act on it
• Surface savings opportunities through spend analysis, process discipline, and maverick spend reduction; track realization through to finance validation
• Apply AI-assisted analytics and intelligent workflow tools as an enabled user — improving reporting accuracy, process efficiency, and the quality of supplier data without owning the underlying technology roadmap
• Design and deliver structured procurement training programs that build functional capability across the buyer community, covering sourcing fundamentals, P2P processes, policy compliance, and systems proficiency
• Own the onboarding experience for new procurement team members, ensuring role-specific technical and process knowledge is embedded within the first 30 days
• Partner with the HQ and AVP of Strategic Sourcing to identify skill gaps across the regional team and develop targeted learning pathways aligned to strategic priorities
• Drive technology enablement and adoption by translating system capability into practical user guidance, reducing dependence on tribal knowledge and ensuring Ariba and adjacent tools are used to their full potential across the region
• Build and maintain a suite of procurement KPIs and executive dashboards that provide real-time visibility into savings delivery, compliance rates, cycle times, and supplier performance; enabling leadership to make decisions from data
• Establish a regular reporting cadence, weekly operational pulse, monthly scorecards, and quarterly business reviews, ensuring procurement performance is consistently visible and accountable
• Lead continuous improvement initiatives across sourcing and P2P processes, systematically identifying friction points, eliminating non-value-added steps, and embedding Lean or equivalent improvement discipline into the team’s operating rhythm
• Monitor P2P process metrics including PO coverage, invoice payment rates, approval cycle times, and exception volumes, and drive structured remediation where performance falls below standard
• Serve as the definitive internal authority on procurement process questions, escalations, and improvement priorities across the Americas
• Prepare and present procurement operations performance, savings pipeline, and compliance reporting for senior leadership and cross-functional stakeholders; communicate operational complexity in clean, credible terms
• Partner with the strategic sourcing team to ensure that sourcing outcomes are captured, tracked, and translated into measurable, finance-validated business value
• Design and deliver change management and capability-building programs that embed new tools, processes, and behaviors permanently across the procurement user base
• Contribute materially to procurement's longer-term evolution into a data-driven, strategic business partner

Requirements

• 7+ years of progressive procurement, procurement operations, or sourcing excellence experience in a complex, matrixed organization
• Demonstrated track record of process improvement initiatives that reduced cycle time, improved compliance, or generated measurable, finance-validated cost savings
• Prior people leadership with a record of developing and elevating early-career procurement professionals
• Hands-on experience supporting or leading procurement system implementations — Ariba SLP and / or Ariba Buyer strongly preferred
• Meaningful exposure to highly regulated industries or those with stringent compliance requirements, such as luxury retail, financial services, or similar sectors with complex procurement policy obligations.
• Demonstrated ability to leverage AI and digital tools to improve procurement execution, automate routine activities, enhance reporting, insights, and stakeholder support.
• Ability to design, document, and enforce procurement workflows with precision without bureaucratic drag
• Mastery of working with spend data, building executive-grade dashboards, and translating data into operational decisions/execution to deliver optimized completion times and/or savings
• Skilled working with Ariba SLP (supplier lifecycle management) and Ariba Buyer (requisition-to-order)
• Proficient with AI-powered tools for spend analytics, reporting automation, and process improvement
• Capable to drives sustained behavior change across business in a collaborative manner
• CPSM, CPPO, Lean Six Sigma (Green Belt or above), or equivalent process improvement certification
• Experience operating across multi-country Americas environments — US, Canada, Mexico, and Brazil
• Familiarity with ERP environments beyond Ariba — SAP S/4HANA, Oracle Fusion, or equivalent

Skills

• Procurement Excellence
• Procurement Operations
• Sourcing
• Process Improvement
• Governance
• Change Management
• Risk Management
• Operating Model Design
• Team Leadership
• Continuous Improvement
• Analytical Rigor
• Ariba SLP
• Ariba Buyer
• Data Analysis
• KPI Reporting
• Spend Analysis
• Maverick Spend Reduction
• AI-assisted Analytics
• Intelligent Workflow Tools
• Training Program Design
• Onboarding
• Skill Gap Analysis
• Learning Pathways
• Technology Enablement
• Lean Principles
• Stakeholder Management
• Cross-functional Collaboration
• Data-driven Decision Making
• Strategic Business Partnering
• AI Tools
• Spend Data Mastery
• Dashboard Creation
• Behavior Change Management
• SAP S/4HANA
• Oracle Fusion

Location

• New York
• Shelton, CT
• Dallas, TX
• Mississauga, ON

Work Type

• Onsite
• Occasional Travel

Experience Level

• Senior
• 7+ years of progressive procurement, procurement operations, or sourcing excellence experience
• Prior people leadership experience

Education Level

• CPSM, CPPO, Lean Six Sigma (Green Belt or above), or equivalent process improvement certification

Salary/Compensations

• $145,000-161,000

Benefits

• Medical, dental, and vision programs
• Health savings and flexible spending accounts
• Life insurance
• Disability benefits
• 401(k) with employer match
• Paid time off
• Wellness reimbursement benefit
• Employee assistance program
• Volunteer days off

About the Company

• Richemont is one of the world leaders in the luxury sector, with various Houses specializing in jewelry, watches, and high-end accessories.
• Each Maison embodies a tradition of style, quality, and craftsmanship, and Richemont strives to preserve the heritage and identity specific to each.
• Richemont is committed to innovating and designing new products in line with the values of its Houses, through a process of permanent creativity.
• At Richemont Americas, we aspire to reflect the ever-changing world around us.
• We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated.
• We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Equal Opportunity

• We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated.