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About the Role
As a Senior Project Manager, you will direct client projects, managing execution and process from initiation to delivery. You are passionate about CRM, DM, and Digital, and possess creative, solutions-oriented, organized, and collaborative skills with exceptional people abilities.
Responsibilities
- Keep projects moving forward smoothly and develop project plans for new work.
- Ensure creative production within specified timeframes.
- Efficiently manage and communicate milestones throughout the project lifecycle.
- Proactively mitigate risks and adapt to changes from project inception to delivery.
- Manage account/project-related meetings, including weekly status meetings and internal reviews.
- Issue or ensure the issuance of timely contract reports.
- Track project budgets and ensure deliverables are produced within specified budgets.
- Proactively identify risks and escalate needs to business/agency leads.
- Align the project team to ensure resources are available and present throughout the project lifecycle.
- Maintain the required level of quality through every step of the delivery process.
- Manage simultaneous projects within budgetary and schedule constraints.
- Collaborate with agency disciplines to deliver high-quality work.
- Build strong working relationships with internal teams, external partners, and vendors.
- Build strong working relationships with clients, ensuring understanding and adherence to agency process.
- Optimize production workflows and processes for constant improvement.
- Lead efficient meetings and conference calls, ensuring timely notes and action steps.
- Champion agency process and quality work, ensuring adherence by all parties.
- Be versed in mainstream process methodologies including waterfall and agile.
Requirements
- Bachelor’s Degree or equivalent experience required.
- 4-7 years of experience in CRM and 360 campaign management at an advertising agency (media, direct marketing, or interactive advertising).
- Experience managing cross-discipline teams (strategy, creative, technology).
- Experience in multiplatform content extensions and original content production.
- Working knowledge of email deployment and campaign management systems (e.g., Salesforce Marketing Cloud).
- Working knowledge of print production/execution process is a plus.
- Possess an established track record of successful accomplishment with clients/teams.
- Proficient with Microsoft Office products, including MS Project and Teams.
- Experience with WorkFront, JIRA, or related PM systems is a plus.
- Strong organizational skills and attention to detail.
- Strong written and communication skills.
Skills
- CRM
- DM
- Digital
- Project Management
- Office 360 suite (Visio, Excel, PPT, MS Project, Teams)
- WorkFront
- JIRA
- Waterfall methodology
- Agile methodology
- Salesforce Marketing Cloud
- Communication skills
- Organizational skills
Location
- Toronto
Work Type
- Hybrid
Experience Level
- Senior
Education Level
- Bachelor's Degree or equivalent experience
Salary/Compensations
- $85,000-$95,000
Benefits
- Generous PTO policy
- Comprehensive health and dental plans
- Paid personal and sick days
- Birthday day off
- Tuition reimbursement program
- Unlimited access to LinkedIn Learning
- Telecoms monthly allowance
- RRSP company match
- Referral bonus
About the Company
- We are TRACK – a member of the RAPP family – world leaders in activating growth with precision and empathy at scale.
- As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth.
- We champion individuality in the marketing solutions we create, and in our workplace.
- We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
- We foster an inclusive workplace that emphasizes personal well-being.
- At TRACK, our fearless super connectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
- Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
- Part of Omnicom’s Precision Marketing Group (OPMG), RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
- The TRACK team makes up 100 of those.
Equal Opportunity
- Omnicom is committed to hiring and developing exceptional talent.
- We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
- We strongly believe that celebrating what makes us different makes us better together.
- Join us—we look forward to getting to know you.
- We will process your personal data in accordance with our Recruitment Privacy Notice.
- Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/