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About the Role

As a Senior Project Manager, you will direct client projects, managing execution and process from initiation to delivery. You are passionate about CRM, DM, and Digital, and possess creative, solutions-oriented, organized, and collaborative skills with exceptional people abilities.

Responsibilities

• Keep projects moving forward smoothly and develop project plans for new work.
• Ensure creative production within specified timeframes.
• Efficiently manage and communicate milestones throughout the project lifecycle.
• Proactively mitigate risks and adapt to changes from project inception to delivery.
• Manage account/project-related meetings, including weekly status meetings and internal reviews.
• Issue or ensure the issuance of timely contract reports.
• Track project budgets and ensure deliverables are produced within specified budgets.
• Proactively identify risks and escalate needs to business/agency leads.
• Align the project team to ensure resources are available and present throughout the project lifecycle.
• Maintain the required level of quality through every step of the delivery process.
• Manage simultaneous projects within budgetary and schedule constraints.
• Collaborate with agency disciplines to deliver high-quality work.
• Build strong working relationships with internal teams, external partners, and vendors.
• Build strong working relationships with clients, ensuring understanding and adherence to agency process.
• Optimize production workflows and processes for constant improvement.
• Lead efficient meetings and conference calls, ensuring timely notes and action steps.
• Champion agency process and quality work, ensuring adherence by all parties.
• Be versed in mainstream process methodologies including waterfall and agile.

Requirements

• Bachelor’s Degree or equivalent experience required.
• 4-7 years of experience in CRM and 360 campaign management at an advertising agency (media, direct marketing, or interactive advertising).
• Experience managing cross-discipline teams (strategy, creative, technology).
• Experience in multiplatform content extensions and original content production.
• Working knowledge of email deployment and campaign management systems (e.g., Salesforce Marketing Cloud).
• Working knowledge of print production/execution process is a plus.
• Possess an established track record of successful accomplishment with clients/teams.
• Proficient with Microsoft Office products, including MS Project and Teams.
• Experience with WorkFront, JIRA, or related PM systems is a plus.
• Strong organizational skills and attention to detail.
• Strong written and communication skills.

Skills

• CRM
• DM
• Digital
• Project Management
• Office 360 suite (Visio, Excel, PPT, MS Project, Teams)
• WorkFront
• JIRA
• Waterfall methodology
• Agile methodology
• Salesforce Marketing Cloud
• Communication skills
• Organizational skills

Location

• Toronto

Work Type

• Hybrid

Experience Level

• Senior

Education Level

• Bachelor's Degree or equivalent experience

Salary/Compensations

• $85,000-$95,000

Benefits

• Generous PTO policy
• Comprehensive health and dental plans
• Paid personal and sick days
• Birthday day off
• Tuition reimbursement program
• Unlimited access to LinkedIn Learning
• Telecoms monthly allowance
• RRSP company match
• Referral bonus

About the Company

• We are TRACK – a member of the RAPP family – world leaders in activating growth with precision and empathy at scale.
• As a global, next-generation precision marketing agency, we leverage data, creativity, technology, and empathy to foster client growth.
• We champion individuality in the marketing solutions we create, and in our workplace.
• We fight for solutions that adapt to the individual’s needs, beliefs, behaviors, and aspirations.
• We foster an inclusive workplace that emphasizes personal well-being.
• At TRACK, our fearless super connectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
• Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it – ensuring we’re able to activate authentic customer connections for our clients.
• Part of Omnicom’s Precision Marketing Group (OPMG), RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
• The TRACK team makes up 100 of those.

Equal Opportunity

• Omnicom is committed to hiring and developing exceptional talent.
• We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.
• We strongly believe that celebrating what makes us different makes us better together.
• Join us—we look forward to getting to know you.
• We will process your personal data in accordance with our Recruitment Privacy Notice.
• Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice/