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About the Role

We are seeking a BDR Manager to lead our Americas BDR team from our New York office. This role requires a blend of people development and analytical skills, focusing on owning the outbound pipeline and driving it with data. You will build and optimize a system for outbound sales, including testing messaging, analyzing performance, and coaching the team.

Responsibilities

Lead, mentor, and grow a team of BDRs focused on outbound pipeline generation across North and South America.
Conduct structured 1:1s, live call coaching, and performance reviews.
Identify skill gaps and create targeted development plans.
Foster a culture of accountability with high standards and support.
Oversee all outbound channels including cold calling, cold email, LinkedIn prospecting, and multi-touch campaigns.
Utilize intent signals for prioritized outreach and sharpened targeting.
Set and track weekly and monthly targets for pipeline volume, meetings booked, and opportunity quality.
Partner with Account Executives to ensure smooth handoffs and feedback loops.
Monitor and improve key channel metrics such as pickup rates, reply rates, and meeting show rates.
Run A/B tests on messaging, scripts, and cadences.
Build and maintain dashboards for real-time performance visibility.
Translate data into actionable insights.
Refine ICP targeting, persona messaging, and outbound sequences based on data.
Collaborate with Demand Gen and Marketing to align outbound with inbound signals.
Provide market intelligence to inform positioning, messaging, and product discussions.

Requirements

3+ years in a BDR/SDR management role at a B2B SaaS company with success in lead generation and qualification.
Extensive experience in leadership, mentorship, hands-on coaching, and building a scalable BDR motion.
Proven track record of hitting and exceeding pipeline targets across the Americas.
Background in fast-paced, scaling B2B SaaS environments.
Ability to pinpoint issues in cold calls and provide actionable feedback.
Skill in building team confidence without creating dependency.
Ability to differentiate between motivation and skill problems.
Empathetic and supportive approach to team growth.
Proficiency in analyzing metrics like pickup rates, reply rates, and sequence step drop-offs.
Strong analytical skills for data interpretation and data-driven decision-making.
Ability to tie channel performance to revenue impact.
Hands-on experience with CRM systems, preferably HubSpot.
Familiarity with sales engagement and prospecting platforms (e.g., Lemlist, Apollo).
Experience with data enrichment tools and outbound sequencing workflows.
Familiarity with AI-assisted prospecting is a plus.
Results-driven with a focus on achieving targets.
Adaptable and innovative with a desire to improve processes.
Self-motivated with the ability to balance responsibilities.
Proactive approach to sales, comfortable with prospecting and outreach.
Excellent communication and interpersonal skills.
Collaborative mindset.
Experience in early-stage environments.
Based in or willing to relocate to New York City.

Skills

Lead Generation
Qualification
Leadership
Mentorship
Coaching
BDR Motion Building
Pipeline Management
Cold Calling
Cold Email
LinkedIn Prospecting
Multi-touch Campaigns
Intent Signal Utilization
Target Setting
Performance Tracking
Account Executive Collaboration
Metric Monitoring
A/B Testing
Data Analysis
Dashboard Building
Actionable Insight Generation
ICP Targeting
Persona Messaging
Outbound Sequence Refinement
Market Intelligence Gathering
CRM (HubSpot preferred)
Sales Engagement Platforms (Lemlist, Apollo)
Data Enrichment Tools
Outbound Sequencing Workflows
AI-assisted Prospecting
Communication
Interpersonal Skills
Collaboration

Location

New York City

Work Type

Hybrid
Full-time

Experience Level

Management
3+ years in BDR/SDR management

Salary/Compensations

$120,000—$150,000 USD OTE

Benefits

Flexible hybrid work environment
Top-notch tools and equipment provided
Vibrant, entrepreneurial culture with opportunities for growth
Off-sites and multi-yearly team bonding events
Competitive base salary + performance bonus tied to pipeline targets
New York office home base
Real ownership in building the playbook
Tools, budget, and GTM Engineering support
401K

About the Company

Workwize is an automated SaaS platform simplifying IT equipment deployment, management, and retrieval for remote and global teams in 100+ countries.
We manage 50,000 users and 120,000 devices, solving hybrid work challenges like laptop deliveries and returns.
Our mission is to help shape the future of global collaboration and build smarter, more connected workplaces.
LinkedIn recognized Workwize as one of the Top 10 Startups for 2025 in the Netherlands.
We are a rapid growing and ambitious team with diverse backgrounds, seeking original ideas to reach more consumers and create value for customers.

Equal Opportunity

Workwize is an equal opportunity employer.
We celebrate diverse perspectives and are committed to building an inclusive team.