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About the Role

Help expand access to healthcare transportation by powering the technology behind it. Lead the modernization of a mission-critical platform that customers love and shape its next era.

Responsibilities

• Administer business SaaS tools (Google Workspace admin or similar).
• Manage computers and devices (MDM, imaging, hardware lifecycle, and RMA).
• Manage user accounts and access.
• Support a remote or distributed workforce.
• Manage vendors and IT assets.

Requirements

• 2–4 years of experience in corporate/internal IT, systems administration, or IT support.
• Hands-on experience administering business SaaS tools (Google Workspace admin or similar).
• Experience managing computers and devices (MDM, imaging, hardware lifecycle, and RMA).
• Strong understanding of user accounts and access management.
• Solid networking basics (TCP/IP, DNS, DHCP, VPN, TLS).
• Strong troubleshooting skills and the ability to work independently.
• Clear communication with both technical and non-technical people.
• Organized and dependable.
• Clear communicator who can explain technical things in plain language.
• Security-minded — thinks about access, risk, and compliance in daily work.
• Hands-on and resourceful — comfortable owning problems from start to finish.
• Able to juggle support requests, projects, and vendors without dropping the ball.

Skills

• Google Workspace admin
• MDM
• Computer imaging
• Hardware lifecycle management
• RMA
• User account management
• Access management
• TCP/IP
• DNS
• DHCP
• VPN
• TLS
• Troubleshooting
• Communication
• Information security
• Security+ certification
• SOC 2 compliance
• HIPAA
• Salesforce administration
• Stripe Billing
• Rippling
• AWS access policy concepts
• Bash scripting
• Python scripting
• PowerShell scripting
• ITIL practices
• Vendor management
• IT asset management

Location

• Remote

Work Type

• Full-time

Experience Level

• 2-4 years

Salary/Compensations

• Competitive pay with annual bonus opportunity

Benefits

• Medical insurance with employer contribution
• 100% employer-paid dental and vision plans
• Paid time off
• Holidays
• Flexible core business hours
• 401(k) retirement plan with company match
• Company paid parking in a covered parking garage
• Professional development opportunities, including training and conferences

About the Company

• RouteGenie's mission is to connect people and care by powering the technology that moves them.
• We are a profitable, capital-backed company with ambitious growth targets.