About the Role
Lead the post-approval stage of the lending pipeline, ensuring accurate and timely loan completion and disbursement. This role involves leading a team responsible for loan documentation, compliance checks, and final readiness.
Responsibilities
- Lead, coach, and develop a team of Lending Operations Analysts, setting clear performance standards and supporting day-to-day workload management.
- Own the post-underwriting workflow: loan documentation preparation, condition clearing, compliance sign-off, and disbursement readiness.
- Monitor turnaround times and pipeline throughput, identifying and resolving bottlenecks between underwriting approval and funding.
- Act as the key point of escalation for complex or delayed cases, liaising closely with Underwriting, Credit, and Compliance teams.
- Build and refine SOPs to improve accuracy, consistency, and speed across the prepping function.
- Report on team performance, pipeline health, and completion metrics to senior leadership.
- Support hiring, onboarding, and training as the team scales.
Requirements
- Proven experience in a lending operations, loan servicing, or post-approval/completions role within SME or commercial lending.
- Prior people management or team lead experience, ideally within a fast-paced lending or fintech environment.
- Strong working knowledge of loan documentation, conditions precedent, and disbursement processes.
- Excellent attention to detail balanced with a sense of urgency around turnaround times.
- Comfortable working cross-functionally with Underwriting, Credit, and Compliance.
- Experience with unsecured business lending or merchant cash advance products is a bonus.
Location
- London, UK
Work Type
- Hybrid
Salary/Compensations
- Competitive base salary plus performance bonus
Benefits
- Private health insurance
- 25 days annual leave plus bank holidays
- Genuine career progression
- Collaborative, fast-moving team
- Modern London office with flexible hybrid working
About the Company
- Elect Capital is a fast-growing SME lender providing working capital loans, business loans, and merchant cash advances to small and medium-sized businesses across the UK, Australia, Canada, and the US.
- Our Mission: To become the most trusted lending partner for SMEs globally — combining speed, transparency, and genuine relationship-driven support at every stage of the loan journey.
- Our Values: C.O.R.E - Challenge, Opportunity, Resilience, Edge.
