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About the Role

The Sr. Director of Operations serves as the head of the Division’s administrative services and its financial and operational systems. This role ensures that the Division has the necessary resources, processes, and personnel to effectively certify MWBEs, advocate for their utilization in State contracting, and maintain compliance with Article 15-A of Executive Law.

Responsibilities

• Administer DMWBD’s entire operations support program.
• Oversee the Division’s strategic planning, development, and implementation of work programs, priorities, scheduling/coordination of major projects and activities with other divisions, bureaus, and State agencies.
• Manage all Division funding and contracts.
• Manage the Division’s annual budget, track expenditures, and forecast the Division’s future financial needs.
• Oversee the lifecycle of Division contracts, including third-party vendors providing technical assistance or IT support for the MWBE certification system.
• Serve as the liaison between the DMWBD and ESD’s Division of Administration.
• Assist in developing management plans to measure the performance of subordinate areas of operation; identify strengths and weaknesses in existing procedures; assist in the development and implementation of new and improved procedures.
• Coordinate the activities of subordinate staff to ensure that policies, procedures, and standards are applied consistently, and that management and administrative practices of the operational sections are handled in accordance with the policies established by the EVP.
• Direct the operational onboarding of new staff and coordinate with section supervisors to ensure that office resource allocations align with evolving departmental priorities.
• Coordinate and participate in training activities, ensuring that necessary training is identified and available, and coordinate employee nomination and attendance.
• Provide managerial support to section supervisors and provide guidance, as needed.
• Represent the Division in meetings with other agencies, vendors, and stakeholders.

Requirements

• A bachelor’s degree in business administration, public administration, finance, or a related field.
• A master’s degree (MBA or MPA) is highly preferred.
• A minimum of five (5) years of progressive experience in operations management, public administration, or procurement.
• At least two (2) years in a senior leadership or supervisory capacity within a government agency or a large, complex organization.
• Proven experience managing departmental budgets and overseeing high-volume procurement/requisition processes.
• A master’s degree may substitute for one year of specialized experience.
• A Ph.D. may substitute for two years of specialized experience.
• In-depth understanding of New York State procurement laws and Article 15-A.
• Strong familiarity with the Statewide Financial System (SFS) or similar enterprise resource planning (ERP) software.
• Exceptional organizational, analytical, and communication skills.

Skills

• business administration
• public administration
• finance
• operations management
• procurement
• budget management
• New York State procurement laws
• Article 15-A
• Statewide Financial System (SFS)
• enterprise resource planning (ERP) software
• organizational skills
• analytical skills
• communication skills

Location

• Albany, NY
• New York, NY

Work Type

• Permanent
• Full-time

Experience Level

• Senior leadership
• Supervisory

Education Level

• Bachelor's degree
• Master's degree (MBA or MPA)
• Ph.D.

Salary/Compensations

• $103,870 - $131,298
• $4,000 location pay if the position is filled in NYC

About the Company

• The Division of Minority and Women’s Business Development (DMWBD) certifies MWBEs, advocates for their utilization in State contracting, and maintains compliance with Article 15-A of Executive Law.

Equal Opportunity

• New York State is an Equal Opportunity/Affirmative Action employer. Minorities, women, and individuals with disabilities are encouraged to apply. Please contact Human Resources if you require an accommodation.