About the Role
Vesta Management is seeking a skilled Maintenance Technician with affordable housing experience to support maintenance operations at Winthrop Square Apartments in New London, CT. The ideal candidate is a hands-on team player who takes pride in their work, is motivated to meet deadlines, and genuinely cares about creating a positive experience for residents.
Responsibilities
- Perform all assigned maintenance tasks to ensure the property meets safety, appearance, and operational standards.
- Respond quickly to resident service requests and take appropriate action to resolve work orders.
- Ensure efficient and fast turnaround of apartment make-readies, including completing make-ready punch lists and ensuring vacant units are move-in ready.
- Handle emergency on-call duties, including nights and weekends.
- Assist in maintaining the physical appearance, condition, cleanliness, and curb appeal of the property.
- Assist with and attend resident retention initiatives and property-issued communications.
- Preserve and respect resident, applicant, employee, and company confidentiality.
- Report for on-call duties to provide 24-hour/7-day per week emergency maintenance service.
- Maintain knowledge of inventory levels of parts and supplies and inform supervisor of shortages.
- Ensure maintenance shop and current supplies are kept accessible and organized.
- Consistently maintain the overall attractiveness of the property.
- Regularly conduct inspections of apartments, building systems, common areas, and grounds, correcting any deficiencies.
- Report any maintenance or physical property needs to the Property Manager and/or lead maintenance personnel.
- Handle, complete, and document all assigned service requests/work orders.
- Perform maintenance and repair on plumbing, HVAC, carpentry, appliances, carpeting, drywall, electrical systems, and grounds.
- May be responsible for pool maintenance.
- Assist with moving appliances, abandoned furniture, and unloading/storing supplies.
- Ensure unsafe conditions are corrected immediately and practice safety first.
- Communicate and maintain accurate records regarding preventative maintenance, work orders, apartment make-ready status, and assigned work-in progress.
- Prepare apartments for occupancy within three to five days of vacancy.
- Trash out and clean out assigned vacant units.
- Prep assigned units for painting and flooring.
- Complete assigned items on make-ready punch list, including cleaning, painting, flooring, caulking, wall prep, and fixture/cover plate replacement.
- Inspect and report any additional maintenance needs during make-ready process.
- Complete additional tasks within manageable skill set during make-ready.
- Perform final touch-ups prior to final move-in ready inspection.
- Inspect ready apartments daily, communicate new maintenance needs, and inform leasing of ready unit status.
- Perform other duties as assigned by management.
Requirements
- 2 or more years of related experience.
- Apartment community experience required.
- Working knowledge of and proven skilled ability to successfully repair and maintain drywall, lock change, and light electrical, carpentry, flooring, plumbing.
- Ability to participate in the emergency on-call rotation.
- Successful completion of a background check and drug screen required.
- Valid Driver's License and clean driving record required.
Skills
- Excellent interpersonal skills
- Strong verbal communication skills
- Ability to work independently
- Self-motivated
- Takes initiative
- Able to work well under pressure/emergency/time sensitive situations
- Able to multitask and prioritize efficiently
- Accepts responsibility and accountability
- Honest and trustworthy
- Displays integrity
- Professional appearance and action
- Shows adaptability
- Able to troubleshoot problems for creative solutions
- Organized and detailed
- HVAC knowledge strongly preferred
- Multilingual a plus
- Excellent communication skills
- Strong customer service philosophy with a CAN-DO attitude
Location
- New London, CT
Work Type
- Full-time
Experience Level
- 2+ years of related experience
Benefits
- Medical, dental & vision insurance
- Company matched 401(K)
- Paid time off- Vacation, sick, floating holidays
- 12 additional paid holidays
- Tuition Reimbursement
- PetPlan Pet Insurance
- Employee Assistance Program
- Long & Short-Term Disability Insurance
About the Company
- Vesta Management is a leader in Property Management.
- We work hard and we have fun doing so.
- We offer service awards, performance bonuses, team member appreciation events and opportunities for growth.
Equal Opportunity
- Vesta is an Equal Opportunity/Affirmative Action Employer.
- Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment.
- Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws.
- At Vesta, we are committed to a fair and equitable workplace.
