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About the Role
The Production Planning Administrator will assist with store fixture orders, external requests from the field, layout postings, and support the Director of Retail Production Planning.
Responsibilities
- Assist and support the Director of Fixture Planning & Production with daily administrative functions
- Assist the Fixture Planning Administrator with communicating with our fixture warehouse management throughout season to gauge their production needs and resolve any fixture issues that they encounter
- Storefront signs install and removals
- Create fixture pick orders upon request
- Assist with store setup questions and offer solutions using assembly instructions and store layouts
- Make outbound calls to return voicemails and follow up with operator/manager fixture issues
- Ensure that all ACTS requests are addressed
- Handle work orders and repairs for stores
- Assist in operator relationship management
- Maintain files and records with effective filing systems
- Follow office/department workflow procedures to ensure maximum efficiency
- Site Inspections - Survey opening stores to gauge service levels and resolve issues
- Support team with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings, etc.)
- Work with operators to resolve fixture or build issues
- Field visits to assist with store builds
- Showroom builds as needed
Requirements
- Proven experience as office coordinator or in a similar role
- Experience in customer service will be a plus
- Working knowledge of office equipment
- Organized with the ability to prioritize and multi-task
- Reliable with patience and professionalism
- Ability to work 45 hours per week, 8am-6pm Monday-Friday
Skills
- Outstanding knowledge & proficiency of Excel & Word
- Excellent communication and interpersonal skills
- Excellent time management skills
Location
- Austin, Texas
Work Type
- Full-time
About the Company
- Go! Retail Group, based in Austin, Texas, is a national specialty retailer and the parent company of several iconic retail brands, including Go! Toys, Toys“R”Us, Babies“R”Us, Disney Store Limited- Time Shops, Attic Salt, Wonder World, Calendars.com, LANG and other global brands.
- We are the world’s largest operator of holiday pop-up stores, operating hundreds of locations in malls, outlets, shopping centers, and lifestyle centers throughout the United States.
- We are a family-owned business and believe in operating responsibly and with heart.
- Our values are the foundation to our business: Innovate and collaborate, Integrity and transparency, Community, Fun.
Equal Opportunity
- Go! Calendar Holdings, LLC is an equal opportunity employer and does not discriminate against individuals on the basis of race, gender, age, national origin, religion, marital status, veteran status, or sexual orientation.