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About the Role

We are launching a new team to build a payments product, offering a greenfield opportunity alongside maintaining and extending existing payment integrations. You will help evolve and ship the system that allows event organizers to get paid through Ticket Tailor, taking ownership of its development. This role requires a product-minded, curious, and strong problem-solver motivated by customer impact.

Responsibilities

• Build our new payments product while extending existing payment integrations, focusing on secure, well-managed, high-volume work.
• Stay driven by the impact delivered to event organizers, caring deeply about their experience and iterating based on customer signals.
• Maintain a high bar for quality, ensuring built work aligns with architectural vision and product principles.
• Design clean services with strong separation of concerns.
• Work closely and generously within the team: pairing, unblocking, reviewing, and giving/receiving feedback.
• Use AI tools creatively and fluently to amplify impact and explore new ways of working.
• Provide judgment on payment-system design that others can rely on.

Requirements

• A deep understanding of payment systems, evidenced by work such as building high-scale, secure payment integrations.
• Awareness of PCI DSS and the requirements for building to that standard.
• Experience working in a product team alongside Product Managers.
• A genuine drive to work in an AI-native way, being curious and willing to adapt work methods as tools evolve.
• Fluency in amplifying personal impact through AI and agentic engineering tools.
• Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools (desirable).
• Experience judging impact through customer feedback signals, knowing what to measure, what 'working' looks like, and how to adjust (desirable).
• Strong system design skills – ability to design clean, maintainable, extendable services from first principles (desirable).
• PHP experience is useful, but strong engineers from any modern language ready to learn are welcome.

Skills

• Payment systems
• PCI DSS
• Product management collaboration
• AI tools
• Agentic engineering
• Stripe integration (desirable)
• Customer feedback analysis (desirable)
• System design
• PHP (useful)

Location

• Hybrid-remote
• Hackney (office)

Work Type

• Hybrid-remote
• Full-time

Experience Level

• Mid-level
• Senior

About the Company

• Ticket Tailor empowers event creators with simple and affordable ticketing, aiming to make every ticket sold have a positive impact.
• Committed to 'Growth on Purpose' and certified B Corp, placing business for good at the center.
• Processed over 10 million orders last year for diverse events.
• Maintains a world-class NPS score with a customer-first mindset.
• A fully independent, profitable, and bootstrapped company focused on sustainable growth.
• Operates hybrid-remote with two days per week in the Hackney office.

Equal Opportunity

• Passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.
• As a Certified B-Corp, leads from the front with purpose to disrupt the ticketing industry while accommodating and celebrating people of all backgrounds.
• Believes diverse teams provide different perspectives, making the company stronger.
• Encourages candidates from all backgrounds to apply.