Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Automotive Store Manager role.
Rezi rewrites your resume against Big Brand Tire & Service's job description. Free.
Tailor your resume to this Automotive Store Manager role.
Rezi rewrites your resume against Big Brand Tire & Service's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Automotive Store Manager posting at Big Brand Tire & Service — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Automotive Store Manager posting at Big Brand Tire & Service — free, in seconds.
About the Role
We are a results-focused, performance-driven team committed to delivering exceptional customer experiences. Every role is key to shaping this experience for our customers and colleagues.
Responsibilities
- Lead and develop a team through recruitment, hiring, scheduling, coaching, and performance management.
- Set the daily game plan, drive Key Performance Indicators (KPIs), celebrate successes, and implement corrective actions.
- Model five-star service and actively participate in estimates, approvals, and resolving complex customer issues.
- Execute sales playbooks, price effectively, ensure clear customer recommendations, and follow through on commitments.
- Manage financial performance including payroll, inventory accuracy, shrink control, and budget adherence.
- Ensure compliance with OSHA/EHS regulations, maintain cleanliness, and coordinate with equipment/vendors.
- Adhere to cash and Point of Sale (POS) controls, reporting, audits, and company policies.
Requirements
- Minimum of 2 years of store or service management experience in the automotive industry or high-volume retail with strong service and P&L ownership.
- Proven sales leadership with a track record of hitting targets, building sales pipelines, and increasing average repair order (RO) and close rates.
- Demonstrated people leadership skills including effective hiring, coaching, standard enforcement, and talent retention.
- Operational proficiency with KPIs, scheduling, inventory management, and cash controls.
- Customer-focused communication skills with the ability to build trust through clear explanations and follow-through.
- Valid driver's license and ability to assist with shop flow, including periodic lifting up to 70 lbs.
- Open availability, including weekends, to manage the store during peak guest-facing hours.
Skills
- Sales Leadership
- People Management
- Operational Management
- Customer Service
- Communication
- P&L Management
- Inventory Control
- Cash Control
- KPI Management
Location
- Onsite
Work Type
- Full-time
Experience Level
- Management
- 2+ years
Education Level
- High School Diploma or GED (implied)
- ASE certifications (nice-to-have)
- Bachelor's Degree (not specified but implied by career growth)
Salary/Compensations
- Competitive hourly rate
- Commission
- Overtime opportunities
Benefits
- Paid vacation and holidays
- Medical, dental, vision, life, and supplemental insurances
- 401(k) with company match
- Employee discounts
- Referral bonuses
- ASE reimbursement
- Career growth opportunities
About the Company
- For over 50 years, Big Brand Tire & Service has been a trusted name in tires and auto repair.
- Operating in over 10 states and experiencing rapid growth.
- Committed to delivering world-class service to customers.
- Dedicated to being an employer-of-choice by providing extensive career growth opportunities.
Equal Opportunity
- Big Brand Tire & Service is an Equal Opportunity Employer.
- We celebrate diversity and are committed to a respectful, inclusive workplace.