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About the Role

The Operations Specialist will support site efficiency by defining new processes and improving existing systems. This role involves supporting local operational systems, facilities management, staff support, and communication with external stakeholders and vendors. The Operations Specialist will also have the opportunity to interact with students as a mentor, group facilitator, and advocate, contributing to a positive educational environment.

Responsibilities

Maintain and cultivate external vendor relationships
Work across teams to create efficient systems and processes
Maintain facilities, including general office support as needed
Manage supply ordering, track budget, and ensure up-to-date emergency procedures are in place
Review and process staff expense report transactions through online system (Concur), ensuring that all items are coded to the correct General Ledger segment
Support site technology infrastructure by working with the National IT Team
Manage logistics for staff meetings as needed
Provide administrative support to the Executive Director as needed
Other duties as assigned
Serve as a thought partner to the Operations team on a range of strategic questions and organizational initiatives
Undertake special projects at the direction of the leadership team and in collaboration with other team members, as needed
Serve as a coach/mentor for a small number of current students
Join and sometimes facilitate weekly group sessions with students
Participate in staff meetings and trainings

Requirements

1-2 years of work experience in an office environment
Available to be in office 5 days per week
Strong acceptance of change, willingness to perform and lead through change
Experience successfully creating and/or modifying processes
Strong organizational and time management skills with exceptional attention to detail
Excellent written and verbal communication skills
Strong knowledge of MS Office
A professional and resourceful style with the ability to work independently and as a team player, to take initiative and manage multiple tasks and projects at a time for various stakeholders, both internal and external
An ability to exercise critical thinking through ambiguous problems
A passion for working with young adults, an unshakable belief in their potential and a strong commitment to the mission of Year Up
Understanding of the Opportunity Divide and its drivers
Commitment to diversity and inclusion

Skills

MS Office

Location

On-site (at least two days per week starting January 5, 2026)
Must live and work in a state where Year Up United operates (or an approved proximate state: Connecticut, Indiana, New Hampshire, New Jersey, South Carolina and Virginia)

Work Type

Hybrid
Full-time
Non-exempt (hourly)

Experience Level

1-2 years of work experience

Salary/Compensations

$26-30/hour

Benefits

Comprehensive healthcare options
Dental coverage
401(k) match for eligible participants
Three weeks paid vacation in first year of employment
Four weeks paid vacation after initial year

About the Company

Year Up United is a national 501(c)3 workforce development organization committed to ensuring equitable access to economic opportunity, education, and justice for all young adults.
Employers face a growing need for talent while millions of talented young adults lack access to meaningful careers.
Year Up United is determined to close the opportunity gap through targeted skills training, connections to livable-wage employment, empowering others to serve young adults, and changing systems that perpetuate the opportunity gap.
Year Up United's intensive training program utilizes a high expectations, high support model where students learn in-demand technical and professional skills and apply them during a corporate internship.
Year Up United has directly served more than 40,000 young adults since its founding in 2000.
Year Up United's nationwide presence includes Arizona, Austin, Bay Area, Charlotte, Chicago, Dallas/Fort Worth, Greater Atlanta, Greater Boston, Greater Philadelphia, Jacksonville, Los Angeles, the National Capital Region, New York City/Jersey City, Pittsburgh, Puget Sound, Rhode Island, South Florida, Tampa Bay, and Wilmington.
Voted one of the Best Nonprofits to Work For in the country by The NonProfit Times, Year Up United is a rewarding and impactful place to work.
Our staff is passionate, supportive, mission-driven, and committed to positive change and continuous learning.
We set high standards for both ourselves and our students and live by a set of core values that reflect an unshakable belief in the talent and potential of our young people.
The work we do is life-changing, and we know that our team is the greatest asset in achieving our mission.

Equal Opportunity

Year Up United embraces diversity and equal opportunity in a serious way.
All aspects of employment, including the decision to hire, promote, discharge, or discipline, are based on meritocracy.
We do not permit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristics protected by federal, state, or local laws.
Year Up United is also committed to working with and providing reasonable accommodations to individuals with disabilities.
Information received relating to accommodation will be addressed confidentially.