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About the Role
As an Intake Specialist, you will communicate with individuals within the community who are seeking OMH residential services. You will gather information, make referrals, and complete paperwork for youth and families coming into program.
Responsibilities
- Receive initial phone inquiries and written referrals.
- Gather pertinent information to determine eligibility for services requested.
- Refer to alternate service providers as requested or needed.
- Gather and enter information into database including referral information, demographic data, change of status, etc.
- Meet with clients and families to communicate relevant information regarding services and to receive signatures on releases of information and intake paperwork.
- Prepare and distribute clinical record, admission paperwork and other documents for programs.
- Develop general knowledge of all services to meet the needs of callers, including in emergency situations.
- Schedule intake and admissions in collaboration with family and program.
- Other duties as assigned.
Requirements
- Prefer experience in human services field.
- Must pass physical.
- Must be able to complete TCI training.
- Must be able to lift 35 pounds.
Location
- Albany, NY
Work Type
- Full Time
- Onsite
Experience Level
- Prefer experience in human services field.
Education Level
- Bachelors
Salary/Compensations
- $27.00 - $29.00 Hourly
Benefits
- Health care package: medical, dental, and vision
- Tuition reimbursement
- Paid time off
- Holiday Pay
- 401 (K) plan
- Life Insurance
- Loan repayment assistance
- Free training/CEU opportunities
About the Company
- At Northern Rivers Family of Services, we work together to make a difference in our client's lives.
- Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.
Equal Opportunity
- Northern Rivers Family of Services is an Equal Opportunity Employer.
- We hire great people from a variety of backgrounds, not because it is the right thing to do, but because it makes us stronger!
- All applicants will be considered for employment without attention to race, color, religion, sex, orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law.
- We cherish the unique contributions of our diverse staff and are building a culture where everyone has the opportunity to do the meaningful work.