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About the Role

85°C Bakery Cafe is seeking a management-level professional to conduct on-the-job training for new hires, including managers and franchisees, ensuring familiarity with daily operational procedures. This role is crucial for maintaining the highest training standards and operational excellence, especially during new store openings. The position involves providing feedback on performance, conducting various training programs and assessments, and developing future leaders within the organization.

Responsibilities

• Conducts on-the-job training to help new hires become familiar with stores daily operational procedures.
• Ensures and participates in the highest levels of training standards and operational excellence at new store openings.
• Provides honest and transparent feedback on new store and team member performance.
• Conducts classes, workshops, individual team member training sessions and operation audits as required or requested.
• Conducts various field training programs, Operational Assessments, and various L&S training's on a monthly and/or quarterly basis.
• Trains, develops and mentors new team members for both front and back of the house, ensuring full certification and successful execution of tasks.
• Takes initiative to create, lead and encourage efficiency through new procedures and increasing the productivity of team members.
• Supports identification and development of future leaders among new team members and management.
• Executes day-to-day training needs, including coordinating training's, delivery of materials, coaching team members and identifying areas of opportunities.
• Works closely with corporate team members, corporate management team to ensure proper execution.
• Leads by example, by ensuring and adhering to company policies and procedures.
• Works in key position within all 85C restaurant to provide support when needed as determined by Direct Supervisor.
• Moderate physical activity including moderate lifting (up to 50 pounds), walking, bending, stooping, kneeling, and squatting.
• Nearly continuous standing and walking, repetitive hand motions, and reaching overhead.
• May be exposed to unusual elements including extreme temperatures of coolers and freezers.

Requirements

• Ability and willingness to work flexible hours, including weekends and holidays.
• Minimum 7 years’ experience in restaurant management and/or hospitality restaurant.
• Preferred high-volume and fast pace restaurant experience.
• Understanding and execution of kitchen operations is highly preferred.
• Capable of conducting and assessing restaurant inventory.
• Must have knowledge of restaurant systems, including but not limited to ALOHA, CTUIT or other POS systems.
• Knowledge of MS Office Suites.
• Able to add, subtract, multiply and divide in all units of measures, using whole numbers, common fractions and decimals.
• Possesses excellent interpersonal communication skills with qualities of integrity, credibility, and commitment to corporate mission.
• Exceptional organization and leadership skills.
• Team player, willing to learn and adapt to the changes as company grows.
• Must have appropriate city, state and federal certifications according to location of restaurant, including alcohol and food handling certificates.
• Food Safety Certification for Managers.
• Must have at least 2 years of bakery experience.
• Restaurant Industry: 1 year (Preferred)
• Training & development: 1 year (Preferred)

Skills

• Interpersonal communication
• Organization
• Leadership
• Teamwork
• Adaptability
• Training
• Mentoring
• Operational excellence
• Inventory assessment
• Restaurant systems (ALOHA, CTUIT, POS)
• MS Office Suites
• Basic math skills

Location

• Austin, TX

Work Type

• Full Time
• Travel

Experience Level

• Management
• Minimum 7 years’ experience in restaurant management and/or hospitality restaurant
• 3 years restaurant management experience (Required)
• 2 years bakery experience (Required)

Education Level

• High school or equivalent (Preferred)

Salary/Compensations

• $20.00 Hourly

Benefits

• Opportunities for advancement
• Health insurance
• Vacation/Sick pay
• 401K
• Management bonus options

About the Company

• 85°C Bakery Cafe is a retail bakery and cafe chain with over 60 locations in the United States across five states and more than 1000 locations worldwide.
• We sell bread, coffee, tea, cake, pastries, and other desserts.