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About the Role

Zippivet South Lamar is seeking a creative, driven, and genuine Cross-Trained Veterinary Technician/Client Service Representative who thrives in a collaborative team environment and is passionate about providing excellent patient and client care.

Responsibilities

• Support veterinarians during examinations, treatments, diagnostics, and procedures.
• Provide compassionate nursing care and hands-on support for patients.
• Use Fear Free and low-stress handling techniques to promote patient comfort and safety.
• Anticipate the needs of veterinarians and teammates to support an efficient workflow.
• Welcome clients and patients with warmth, professionalism, and genuine enthusiasm.
• Answer phones, respond to client questions, and schedule appointments.
• Maintain accurate client communications, patient records, and appointment information.
• Assist with check-in, check-out, payment processing, and front-desk responsibilities.
• Educate clients about patient care, medications, discharge instructions, and preventive care.
• Participate in weekly and monthly meetings to strengthen communication and collaboration.
• Move confidently between clinical and client-service responsibilities as hospital needs change.

Requirements

• Previous veterinary technician, veterinary assistant, or client service experience.
• A passion for pets, veterinary medicine, and exceptional client care.
• Strong communication and interpersonal skills.
• The flexibility to transition between patient-care and reception responsibilities.
• A calm, professional approach in a fast-paced environment.
• A willingness to ask for help and offer help to others.
• A collaborative mindset and commitment to efficient teamwork.
• Compassion and patience when supporting clients through joyful, stressful, or emotional moments.
• A desire to continue learning and strengthening both technical and client-service skills.
• A creative spirit and confidence bringing your authentic personality to work.

Skills

• Veterinary Technician
• Client Service
• Fear Free techniques
• Low-stress handling techniques
• Communication skills
• Interpersonal skills
• Teamwork

Location

• South Lamar

Work Type

• Full-time
• Four-day work week

Experience Level

• Previous veterinary technician and client service experience preferred

Salary/Compensations

• Negotiable and based on experience and credentials

Benefits

• Flexible approach to compensation
• 401(k) matching & Roth Retirement Savings Plan
• Flexible Spending Account
• 529 Savings Plan
• Tuition Support Program
• Referral Bonus Program
• Health insurance including medical, dental, and vision
• Supplemental insurance options
• Paid parental leave
• Sick Time / Paid Time Off
• Free or discounted lab work for employee pets
• Pet discounts on services and products
• Pet food discount program
• Quarterly Team Rewards Bonus Program
• State license reimbursement
• VTNE exam fee reimbursement
• Continuing education allowance
• Professional development opportunities
• TechLife Professional Development Program
• Uniform allowance
• Six paid holidays
• Employee Assistance Program
• Employee discount program
• Team celebrations
• Snacks selected with your preferences in mind

About the Company

• Zippivet South Lamar leans into Austin’s creative spirit and encourages employees to bring their authentic selves to work.
• A clinic culture that celebrates personality, interests, and unique strengths.
• A collaborative team built around a genuine “better together” philosophy.
• Mentoring and support for career growth.
• Authenticity is more than a talking point; individuality strengthens the team.
• Diversity, equity, inclusion, and belonging are core values.
• Passionate about building and sustaining an inclusive and equitable working and learning environment.
• Empowered to reach highest potential.

Equal Opportunity

• Diversity, equity, inclusion, and belonging are core values at Zippivet South Lamar and Vetcor.
• We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees.
• Every team member enriches our diversity by bringing unique perspectives and experiences that strengthen our team.
• We’re committed to a workplace culture where employees feel comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.