About the Role
The Food Service Manager is responsible for leading and overseeing all aspects of a high-end corporate dining operation, delivering an exceptional hospitality experience for clients, guests, and employees. This role manages daily dining services, catering operations, coffee bar programs, and pantry services while ensuring the highest standards of food quality, presentation, service excellence, and guest satisfaction. The Food Service Manager provides hands-on leadership to service teams, drives operational efficiency, maintains compliance with food safety and sanitation standards, and fosters a culture of hospitality, professionalism, and continuous improvement. The ideal candidate is a customer-focused leader with strong experience in upscale food service environments, capable of balancing premium service delivery with effective financial and operational management.
Responsibilities
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
- Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
Requirements
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
- Must be able to stand for extended periods of time.
Skills
- Hospitality
- Food quality
- Presentation
- Service excellence
- Guest satisfaction
- Operational efficiency
- Food safety
- Sanitation standards
- Customer-focused leadership
- Financial management
- Operational management
- Coaching
- Team development
- Performance management
- Client relationship management
- Financial performance analysis
- Profit management
- Operational excellence
- Interpersonal skills
- Customer service
Experience Level
- 1 year of management experience
Education Level
- Bachelor's degree or equivalent experience preferred
Salary/Compensations
- $74,000.00 to $76,000.00
Benefits
- Medical
- Dental
- Vision
- Work/life resources
- Retirement savings plans like 401(k)
- Paid days off such as parental leave
- Disability coverage
About the Company
- LifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level.
- Our team of forward-thinkers look at each opportunity as an experience—not a requirement—and deliver out-of-this world, truly sensory experiences, feeding company culture.
- From the beginning of each client relationship, the team at LifeWorks Restaurant Group establishes a transparency with its partners, from space design and delivery to marketing of the final, branded product.
- Our Mission: Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
- The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.
- Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
- We believe a career should develop your talents, fuel your passions, and empower your professional growth.
- So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Equal Opportunity
- We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts.
- For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.
