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About the Role

The Analyst, Technology Portfolio Management supports the efficient execution and optimization of the Technology organization’s processes, tools, and governance. This role ensures alignment of portfolio management standards and best practices across teams while maintaining flexibility for changing business needs. The ideal candidate is detail-oriented, proactive, and fosters collaborative relationships, managing business tools, supporting process adherence, and driving operational improvements.

Responsibilities

Assist in managing and analyzing data for accurate project and portfolio reporting.
Develop and maintain dashboards and reports for actionable stakeholder insights.
Support the development, standardization, and documentation of portfolio management processes and workflows.
Ensure adherence to project standards and governance practices, recommending improvements.
Manage the operation and administration of Technology Business Tools, including user setup, troubleshooting, and data architecture.
Collaborate with partners and vendors to ensure optimal tool configuration.
Support the implementation of updates, integrations, and enhancements to tools and platforms.
Coordinate Proof of Concepts (PoCs) for Technology and non-Technology teams.
Evaluate PoC outcomes and provide recommendations for scaling or improving solutions.
Educate Technology team members on tool functionality, standardized processes, and change management practices.
Develop and deliver training materials for effective tool utilization.
Maintain strong working relationships with Project and Portfolio Managers.
Act as a trusted partner for resolving issues and identifying improvement opportunities.
Assist in onboarding new team members, ensuring effective tool and process utilization.
Evaluate onboarding effectiveness and recommend improvements.
Identify opportunities to streamline workflows, enhance tool functionality, and improve process efficiency.
Monitor industry trends and best practices in portfolio management.
Perform other duties as assigned.

Requirements

Bachelor’s degree in a related discipline or related subject; OR demonstrated capability with a High School Diploma/GED and at least four (4) years of previous relevant work experience.
One (1) year of experience analyzing large data sets.
Knowledge of SharePoint, Outlook, MS Project, Microsoft Office tools.
Ability to multitask and prioritize assignments.
Effectiveness working diplomatically across teams with varying objectives.
Available for occasional overnight travel (up to 10%).
Ability to handle confidential information with professionalism and diplomacy.
Must pass a pre-employment drug test.
Must be legally eligible to work in the country in which the position is located.
Authorization to work in the US is required.
This position is not eligible for visa sponsorship.
Regular attendance and punctuality.
Potential need to work flexible hours and be available to respond on short notice.
Able to maintain a professional appearance.
Must be an appropriate organizational fit for the JetBlue culture.
Promote JetBlue’s #1 value of safety as a Safety Ambassador.
Identify safety and/or security concerns, issues, incidents or hazards and report them.
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate.

Skills

Portfolio Management
Data Analysis
Reporting
Process Governance
Documentation
Tool Administration
Troubleshooting
Collaboration
Relationship Building
Training
Change Management
Onboarding
Continuous Improvement
SharePoint
Outlook
MS Project
Microsoft Office
Research
Analytical
Problem-solving
Decision-making

Location

Remote
Office environment

Work Type

Full-time
Remote
Hybrid

Experience Level

1 year of experience analyzing large data sets

Education Level

Bachelor's degree in a related discipline or related subject
High School Diploma/GED

Salary/Compensations

$62,000.00 - $101,000.00 per year

Benefits

Access to healthcare benefits
401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space available travel on JetBlue

About the Company

JetBlue culture
JetBlue values of Safety, Caring, Integrity, Passion and Fun

Equal Opportunity

JetBlue promotes #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards.
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).