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About the Role

We are seeking a dynamic and highly skilled Senior Executive Assistant to support the Chief Operating Officer, Digital and play a pivotal role within our Digital and Innovation Office. This is an opportunity to be a trusted connector, a relationship builder, and a key coordinator across one of the most forward-thinking teams in our organisation. The ideal candidate will be intuitive and proactive, anticipating needs and thinking several steps ahead, with a solution-oriented mindset, thriving in a fast-paced environment, and demonstrating exceptional organisational and communication skills.

Responsibilities

Manage a complex and demanding calendar and travel schedule, routinely planning, coordinating and scheduling meetings across multiple time zones.
Act as a strategic gatekeeper for the COO's time — prioritising requests, ensuring alignment with key priorities, and diplomatically declining or redirecting lower-value commitments.
Arrange business travel, prepare detailed itineraries and country engagement plans, and process expenses efficiently in Concur.
Confidently liaise with senior executives, customers, partners, and relevant external stakeholders.
Serve as a trusted liaison between the COO, direct reports, and the wider organisation — representing the Digital & Innovation Office with professionalism and discretion.
Continuously review, categorise, and action inbox items on behalf of the COO where appropriate.
Propose and implement an inbox management approach including automation rules and filtering to maximise focus.
Monitor key communication channels (Outlook, Teams, Viva Engage, LinkedIn) and surface critical information in a timely and structured way to keep the COO informed and prepared.
Develop meeting materials including background research, participant profiles, previous commitments, and suggested discussion points.
Prepare briefing packs ahead of key meetings.
Organise and execute meetings, distribute actions, and follow up on commitments to accelerate executive decision-making.
Prepare exec summaries following key meetings based off of recordings and transcripts.
Plan and organise all hands meetings and high-profile external engagements.
Manage venue, catering, AV/video conferencing, IT setup, and security access.
Support the setup of Zoom webinars as required, host all hands and town hall meetings.
Provide support and program management for strategic projects, employee engagement initiatives, and Digital & Innovation Office programmes.
Coordinate special projects and department-wide events, like all hands, town halls, and support slide deck creation.
Raise purchase orders and manage approvals using Coupa.
Facilitate timely approval of invoices for payment.
Maintain accurate records of procurement activity.
Manage delegated approvals across systems and workflows, ensuring appropriate documentation and escalation where required.
Track follow-ups on approvals, signatures, and responses to maintain momentum.
Review and manage all travel and expense approvals on behalf of the executive, while using strong judgement regarding approvals and notifications, and discretion.
Build and leverage collaborative relationships with Executive Assistants across the company.
Actively contribute to a connected and high-performing EA network within the Digital & Innovation Office and beyond.
Demonstrate exceptional judgement and the confidence to act on behalf of the COO when appropriate.
Handle all sensitive information with the utmost professionalism and discretion through every interaction.

Requirements

Proven years experience preferred

Location

United States - New York City Office NYO1

Salary/Compensations

77,000 - 115,600 USD / Annual

Benefits

Employee Assistance program is available to all employees.
Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members.
Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future.
Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge.

About the Company

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact.
You’ll work across teams, influence key decisions, and help shape the path forward.
You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Equal Opportunity

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.