Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The GIS eDiscovery and Compliance Operations team is responsible for archiving and retaining communication data according to industry regulations. This role supports Franklin Templeton’s Enterprise Compliance Archiving infrastructure, focusing on Microsoft 365 Purview Compliance Portal and third-party integrations. The position involves developing automation for system performance, monitoring, and resiliency, and providing escalated Tier 2 support as a subject matter expert.

Responsibilities

Provide Tier 1 & 2 support for Microsoft 365 Purview Compliance Portal.
Manage permissions within MS Purview Compliance Portal.
Manage corporate retention policies within MS Purview Compliance Portal – Data lifecycle Management.
Support eDiscovery cases & surveillance policies (eDiscovery/Communication Compliance).
Support data archiving connectors (including 3rd party connectors) into O365 (Data Connectors).
Solution, document, and execute request changes pertaining to MS Purview Compliance Portal.
Monitor and report to ensure data quality and service resiliency.
Engage in process design, documentation, and automation.
Collaborate with vendors to resolve stakeholder issues encountered when using compliance tools.
Maintain Microsoft 365 Compliance licensing.

Requirements

Bachelor’s degree in computer science, Computer Information Systems, or an equivalent combination of education, certification, and experience.
Knowledge of Microsoft 365 and Microsoft 365 Purview.
Overall 3+ years of industry experience with a background in working with financial institutions and their regulatory requirements surrounding communications retention.
Good Experience with supporting and configuring Microsoft 365 Purview Compliance Center.
Experience with PowerShell, Azure Automation Runbook, Logic App or similar scripting languages.
Experience in working with at least one of the financial services industry’s major regulatory data archive vendors.
Proficient in use of Outlook/Exchange Online, SharePoint, Microsoft 365 Purview Compliance Portal, Microsoft Teams, ServiceNow and other database functionality/concepts.
General understanding of FINRA regulations and Compliance.
Good interpersonal skills and positive work ethics.
Exceptional attention to detail.
Strong problem solving, analytical skills and technical aptitude.
Excellent communication skills (both verbal and written).
Ability to manage several tasks simultaneously.
Able to multitask and prioritize effectively.
Effective partnership & collaboration.
Good documentation skills using PowerPoint, Confluence, Microsoft Visio and other documentation tools.

Skills

Microsoft Office 365
Microsoft 365 Purview Compliance Portal
3rd party data feeds and integrations
Automation
System performance monitoring
Service resiliency
eDiscovery
Communication Compliance
Data archiving connectors
PowerShell
Azure Automation Runbook
Logic App
Outlook/Exchange Online
SharePoint
Microsoft Teams
ServiceNow
FINRA regulations
PowerPoint
Confluence
Microsoft Visio

Location

St. Petersburg, FL
Rancho Cordova, CA
San Mateo, CA
New York, NY
Fort Lauderdale, FL

Work Type

Hybrid

Experience Level

MID_SENIOR_LEVEL
3+ years of industry experience

Education Level

Bachelor’s degree in computer science, Computer Information Systems, or an equivalent combination of education, certification, and experience.

Salary/Compensations

$116,200 – $158,300

Benefits

Competitive and valuable range of total rewards – monetary and non-monetary.
Base compensation.
Annual discretionary bonus.
401(k) plan with a generous match.
Recognition rewards.
Comprehensive benefits package.
Competitive healthcare options.
Insurance.
Disability benefits.
Employee stock investment program.
Learning resources.
Career development programs.
Reimbursement for certain education expenses.
Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays).
Motivational wellbeing program.
Three weeks of PTO in your first year.
Competitive medical, dental, and vision insurance.
401(k) plan with an 85% company match on pre-tax and/or Roth contributions, up to IRS limits.
Employee Stock Investment Plan (ESIP) with discounted share purchase opportunities.
Learning Education Assistance Program (LEAP).
Opportunity to purchase company funds with no sales charge.

About the Company

Franklin Templeton is a forward-thinking asset manager that builds dynamic relationships with clients, understands their goals, and navigates complex markets together.
We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation.
Our talented, global teams bring expertise that is both broad and unique.
We offer a welcoming, inclusive, and supportive culture and a globally diverse business.
We provide opportunities to help employees reach their potential and contribute to our clients’ success.

Equal Opportunity

Franklin Templeton is an Equal Opportunity Employer.
We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.