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About the Role

The Host/Hostess is a key position responsible for coordinating and managing reservations, dining room and banquet seating, guest assistance, guest needs, and the flow of guests in and out of the restaurant. This role requires strong hospitality and communication skills.

Responsibilities

• Organize greeting, seating, and exiting of all guests using a professional demeanor.
• Organize all reservations, banquets, and guests using effective procedures.
• Communicate professionally and effectively with guests to ensure satisfaction.
• Maintain guest relationships to promote repeat business.
• Implement quick and efficient decisions based on guest and/or restaurant needs.
• Maximize seating space and increase revenue by seating all guests, walk-ins, and large parties.
• Communicate with bar, service, kitchen, and management staff.
• Provide the highest quality service to guests at all times.
• Be aware of all guests' needs, reservation needs, and restaurant needs at all times.
• Understand all of the restaurant's main dining room and banquet seating configurations.
• Utilize TOAST to its best capacities.
• Encourage guest feedback.
• Possess knowledge of all food and beverage menus.
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
• Adhere to the Legends Global and venue company policies.
• Complete other duties as assigned by management.
• Be available to work non-traditional hours (Nights, Weekends, & Holidays).

Requirements

• Must be able to perform each essential duty with energy and enthusiasm.
• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to be self-motivated and work independently and as a team player.
• Ability to work in a fast-paced environment.
• Must be at least 18 years of age.
• Ability to interact with co-workers to ensure compliance with company service standards.
• Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Ability to multitask in a fast-paced, team-oriented setting.
• Must be able to read, speak, and write English to communicate with guests.
• Displays a pleasant and cheerful disposition.
• Able to communicate professionally and effectively with both guests and staff.
• Must maintain a high level of integrity.
• Shows an eagerness and capacity to learn.
• Can be relied upon to complete tasks.
• Must possess the ability to communicate via written and oral communication with the culinary team and guests alike.
• Ability to lift and transport items occasionally weighing 40 pounds.
• Ability to stand, walk, bend, reach, and perform repetitive motions.

Skills

• Hospitality
• Communication
• TOAST
• Reservation systems
• Guest relations
• Etiquette
• Multitasking
• Teamwork
• Problem-solving

Location

• 30 Rockefeller

Work Type

• Part-time

Salary/Compensations

• $22.00 per hr

About the Company

• Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services.
• Legends Global has a network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year.
• The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action.
• Legends Global is committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Equal Opportunity

• Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
• VEVRAA Federal Contractor.