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About the Role

As a Virtual Hotel Customer Service Coordinator, you’ll help clients arrange lodging for leisure, group, or business travel. You’ll ensure each booking runs smoothly while upholding Destination Knot’s commitment to exceptional service.

Responsibilities

• Understand client needs and travel preferences
• Provide hotel recommendations and confirm reservations
• Manage booking changes and follow-up communication
• Keep detailed, accurate client records

Requirements

• Organized and dependable
• Comfortable with digital tools and remote communication
• Friendly, professional demeanor
• Willingness to learn the travel booking process

Location

• Remote

Work Type

• Remote

Salary/Compensations

• $35,000 - $65,000 a year

Benefits

• Collaborative remote environment
• Hands-on guidance and self-paced training
• Access to industry partnerships and hotel programs

About the Company

• Destination Knot