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About the Role

dnata is a global air and travel services provider connecting people with possibilities and opportunities across 130+ airports in 34 countries. We are powered by a bold vision to be the world's most admired air and travel services provider, guiding our strategy, culture, and every role across our teams. Our core values are safety, playing to win, respecting everyone, working together as a team, and being future-thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard.

Responsibilities

• Develop a schedule to assess training needs.
• Consult with other trainers, managers, and leadership.
• Track and compile collected data.
• Conceptualize training materials based on data.
• Communicate training needs and resources.
• Create training strategies, initiatives, and materials.
• Contact and utilize outside vendors and resources for instructional technology.
• Test and review created materials.
• Maintain a database of all training materials.
• Instruct employee training and onboarding.
• Conduct training through new materials.
• Review employee performance and learning.
• Identify and utilize best training methods and materials to include computer-based training and instructor-led training.
• Serve as training material custodian, revising material based on trends and lessons learned to maintain operational safety, procedural and regulatory requirements.
• Work with station management to provide support in meeting corporate training improvements and standards.
• Perform related duties as assigned.
• Meet the Station’s attendance standards.

Requirements

• Effective communication skills – directly and leading virtually.
• Demonstrate proficiency in delivering effective training material.
• Organizational skills to manage priorities and competing deadlines.
• Ability to work independently, lead by example and demonstrate good interpersonal skills.
• Solid computer skills, familiar with software applications.
• Decisiveness, attention to detail, able to influence, engage and motivate at all levels.
• Experience with training in general aviation, commercial aviation, or both preferred.
• Possess/maintain a valid state driver’s license and other FAA/Airport required identification/seals or authorizations.
• Regularly exposed to moving mechanical parts, high, precarious places, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.
• Frequently exposed to vibration.
• Occasionally exposed to risk of electrical shock.
• The noise level in the work environment is usually very loud.

Skills

• Communication skills
• Training delivery
• Organizational skills
• Independent work
• Interpersonal skills
• Computer skills
• Software applications
• Decisiveness
• Attention to detail
• Influence
• Engagement
• Motivation

Location

• John F. Kennedy Airport in New York City

Work Type

• Full-time

About the Company

• dnata is more than a global air and travel services provider.
• We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services.
• Our purpose is clear: to deliver on the promises our customers make.
• We are powered by a bold vision to be the world’s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams.
• Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking.
• At dnata we foster diversity, nurture ambition, and celebrate achievement.
• dnata USA keeps 27 of the country’s major airports connected – both with each other and the world.
• Handling 200,000 tonnes of cargo, guiding 15,000,000 passengers and keeping 50,000 flights in the air each year, the work that the dnata USA team complete on the ground is crucial to keeping the country in the air.