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About the Role

The Technical Specialist is responsible for project managing the design, planning, and implementation of audio systems for live events, acting as a team leader for onsite departmental teams.

Responsibilities

• Assist project managers in determining audio equipment needs and technical solutions for events.
• Determine and secure necessary resources, including internal, external, freelance, and supplier resources.
• Contribute to technical drawings using Vectorworks.
• Design PA systems for events using simulation software (e.g., D&B ArrayCalc).
• Communicate necessary planning documentation (e.g., patch sheets, flow diagrams, equipment lists) to the delivery team.
• Operate Yamaha, DiGiCo, and Allen and Heath mixing consoles for large-scale corporate events.
• Build and tune PA Systems, including line arrays and distributed point source systems from brands like D&B, L-Acoustics, and Martin Audio.
• Coordinate, deploy, and monitor Shure and Sennheiser RF mic and IEM systems.
• Program comms systems, interfacing multiple wired and wireless systems including GreenGo, Clear-Com, and RTS.
• Ensure flawless event execution through accurate and timely setup, operation, and breakdown of audiovisual equipment.
• Troubleshoot technical issues and resolve problems quickly.
• Comply with all company security and safety measures.
• Report all health and safety issues to the appropriate management.
• Ensure equipment is secure from theft and/or damage when in use.
• Provide excellent service and strive to exceed customer expectations.
• Maintain positive client relationships through effective communication.
• Collaborate with internal teams on event solutions to ensure customer satisfaction.
• Foster the hotel/venue/client relationship.
• Create an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provide mentorship and coaching to technical, sales, and operations team members.
• Perform advanced work with operations team members pre/during/post event.
• Supervise and direct other technicians during an event.
• Assist with proper preparation, security, storage, transportation, and maintenance of equipment.
• Perform inventory and forecasting of equipment needs.

Requirements

• 5+ years of field experience in a specialty area.
• 3-5 years of customer service or hospitality experience.

Skills

• Vectorworks
• D&B ArrayCalc
• Yamaha mixing consoles
• DiGiCo mixing consoles
• Allen and Heath mixing consoles
• D&B PA systems
• L-Acoustics PA systems
• Martin Audio PA systems
• Shure RF mic systems
• Sennheiser RF mic systems
• Shure IEM systems
• Sennheiser IEM systems
• GreenGo comms systems
• Clear-Com comms systems
• RTS comms systems

Experience Level

• 5+ years of field experience
• 3-5 years of customer service or hospitality experience

Education Level

• Bachelor’s Degree or equivalent preferred

Benefits

• Private Healthcare after 12 months of continuous service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path with support
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme