Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The Technical Specialist is responsible for setting up and operating audio-visual systems for live events, ensuring client satisfaction and potentially acting as a team leader. This position reports to a Technical Manager, Senior Project Manager, or Technical Events Manager.

Responsibilities

• Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event.
• Assist Labour teams with fulfilling accurate roles with internal and external staff.
• Ensure all video components are added to technical drawings for events in Vectorworks.
• Provide accurate documentation for onsite teams.
• Assist with pre-production for media server/switching workflow.
• Operate advanced switching systems for large scale events, linking multiple switchers.
• Plan, design, and install multi blended projection systems.
• Design and lead complex multi screen LED display builds.
• Delegate tasks efficiently across large scale projects.
• Ensure flawless event execution through accurate and timely setup, operation, and breakdown of audiovisual equipment.
• Troubleshoot technical issues and resolve problems quickly.
• Comply with all company security and safety measures.
• Report all health and safety issues.
• Ensure equipment is secure from theft and/or damage.
• Provide excellent service and strive to exceed customer expectations.
• Maintain positive client relationships through effective communication.
• Collaborate with internal teams on event solutions.
• Foster the hotel/venue/client relationship.
• Create an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provide mentorship and coaching to technical, sales, and operations team members.
• Perform advanced work with operations team members.
• Supervise and direct other technicians during an event.
• Assist team with proper preparation, security, storage, transportation, and maintenance of equipment.
• Perform inventory and forecasting of equipment needs.

Requirements

• 4+ years of field experience in specialty area is required.
• 3-5 years of customer service or hospitality experience is preferred.

Skills

• Video systems design and implementation
• Technical drawing (Vectorworks)
• Media server/switching workflow
• Advanced switching systems operation (Barco E2/S3)
• Multi blended projection systems design and installation (Barco, Christie, Panasonic)
• Multi screen LED display builds
• Team leadership
• Customer service
• Mentorship and coaching
• Equipment maintenance
• Inventory management

Experience Level

• 4+ years of field experience

Education Level

• Bachelor’s Degree or equivalent is preferred

Salary/Compensations

• up to £48,000

Benefits

• Private Healthcare after 12 months of service
• Employee supported volunteering
• Enhanced family leave provisions
• Perkbox and Employee assistance Programme
• Company sick pay
• Employee recognition scheme
• Generous employee referral scheme
• Clearly defined Career path
• Access to state-of-the-art technology
• Global presence and opportunities worldwide
• Long Service Programme