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About the Role

The Senior Analyst, Product Management (Corporate Card Membership Rewards) will champion product and marketing operations for the Membership Rewards and Benefits programs within the US Corporate Card portfolio. This role supports product operations like decommissioning aspects of the Membership Rewards program, managing Operational Risk Events, and onboarding new product functionality. It also involves marketing operations such as handling marketing blocks, reviewing marketing collateral, and executing campaigns to drive Membership Rewards enrollments and engagement. The ideal candidate combines strong analytical capabilities with proven project management experience.

Responsibilities

Decommissioning aspects of the Membership Rewards program
Managing Operational Risk Events
Onboarding new product functionality
Handling marketing blocks
Conducting annual reviews of marketing collateral for internal and external partners and clients
Assisting in executing marketing campaigns to drive Membership Rewards enrollments and engagement
Working closely with external agency partners and internal marketing teams to build on our product vision
Collaborating to identify impactful marketing messaging

Requirements

Strong analytical capabilities
Proven project management experience

Location

Work Type

Hybrid
Onsite
Virtual

Experience Level

Senior

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&L) enterprises.
The Corporate Card Products and Experience team within Global Commercial Products is responsible for developing and managing a suite of corporate payment and spend enablement solutions uniquely differentiated through innovative benefits, features and partnerships underpinned by seamless digital experiences.
American Express' culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back its customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help define the future of American Express.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
US Job Seekers - Click to view the “Know Your Rights poster.