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About the Role

GPJ is seeking an Account Operations Coordinator to provide project-level support to the Account Operations team, ensuring the smooth delivery of client programs.

Responsibilities

• Drive client program deliverables, including handling financial documents and compiling data for analysis.
• Coordinate with the finance department for program-related activities.
• Maintain and reconcile budgets in collaboration with account teams.
• Assist stakeholders in generating progress reports.
• Manage resource scheduling and rate checking.
• Communicate program risks to relevant parties.
• Ensure operations comply with GPJ and client contractual requirements and policy governance.
• Gather project/program budgets, scope documents, proposals, as sold documents, work orders, sub-budget categories, and change orders.
• Monitor and communicate project performance, including actual versus estimate performance.
• Conduct root cause analysis for variances and educate/adjust processes.
• Ensure change orders are presented and approved when scope changes.
• Ensure job cost transfers are approved and processed.
• Ensure compliance with client contract requirements.
• Ensure projects are set up with accurate rate cards.
• Ensure correct job type/step setup for assigned resources.

Requirements

• Ability to understand on-site methodology and practices, as well as show and venue rules and regulations.
• Ability to work irregular hours as needed for programs.

Skills

• Accounting or finance background.
• Proficiency in GSuite.
• Experience with JDE, Deltek, or similar tools preferred.
• Ability to manage 30+ shows simultaneously, handling tasks such as estimating, issuing POs, paying invoices, and reconciling.
• High functioning ability to work under time restrictions and with numerous personality types.
• Strong communication skills with personnel at all levels.
• Team player understanding roles and servicing clients.
• Flexibility to shift work and priorities as needed.
• Willingness to travel and work irregular hours.
• Accuracy: Deliver work with precision, completeness, and freedom from error.
• Collaboration: Engage others and research as needed to provide a clear, complete, and accurate product.
• Communication: Respond timely and accurately to requests for information, ensuring all appropriate parties are included and providing regular workload status updates.
• Proactive: Take control and facilitate change instead of waiting and reacting; take initiative to improve the business.
• Relationship Builder: Develop, maintain, and strengthen partnerships; identify new stakeholders, manage client expectations, define new business opportunities, and deliver against client needs while balancing client and agency needs.
• Situational Awareness & Proactive: Understand the entire process to identify potential delays or mistakes before they happen; remedy quickly once identified; recommend process updates; adapt to new processes and tools.

Location

• Austin, TX

Work Type

• Hybrid

Experience Level

• 1-2 years of industry-related experience.

Salary/Compensations

• Salary is dependent on a variety of factors including (but not limited to) experience, skills, and location.

Benefits

• Employee Stock Ownership Plan (ESOP)
• Flexible Time Off (FTO) policy
• Employer matching 401(k) plan with no vesting period
• Healthcare option with no employee contribution

About the Company

• GPJ is the world leader in experiential marketing with 29 global offices.
• GPJ is part of the Project Worldwide family, an independent, employee-owned global network of agencies.

Equal Opportunity

• GPJ is proud to be an Equal Opportunity Employer.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, citizenship, disability, protected veteran status, or any other protected class.
• GPJ complies with applicable state and local laws governing nondiscrimination in employment.
• This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
• GPJ expressly prohibits any form of workplace harassment based on any protected class.