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About the Role

This role leads the team responsible for building advanced targeting capabilities to drive revenue growth across prospect and customer marketing and sales channels. The Director will partner closely with stakeholders across AIM, GCSM, Global Commercial Services, and Enterprise organizations in Tech to deliver AI-enabled, cloud-based data products and innovative solutions that enhance customer acquisition, lead management, and business performance.

Responsibilities

Build advanced targeting capabilities to drive revenue growth across prospect and customer marketing and sales channels.
Partner with stakeholders across AIM, GCSM, Global Commercial Services, and Enterprise organizations in Tech.
Deliver AI-enabled, cloud-based data products and innovative solutions.
Enhance customer acquisition, lead management, and business performance.

Requirements

Partner closely with stakeholders across AIM, GCSM, Global Commercial Services, and Enterprise organizations in Tech to deliver AI-enabled, cloud-based data products and innovative solutions that enhance customer acquisition, lead management, and business performance.
Influence enterprise strategy and deliver incremental revenue impact exceeding $50 million.

Skills

AI-enabled
cloud-based data products

Work Type

hybrid
onsite
virtual

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

About the Company

American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.
The Global Commercial Services Marketing team (GCSM) makes business membership essential by creating and delivering world-class marketing that drives demand, deepens engagement, and showcases the value of our differentiated products and services.
Our portfolio includes charge, lending, co-brand, and corporate cards, along with a suite of small business banking and B2B solutions.
Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

Equal Opportunity

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
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