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About the Role

We are launching a brand-new team to build a new payments product, and we're hiring two Payment Product Engineers to form the engineering heart of it. This role offers a greenfield opportunity in the new payments product, alongside maintaining and extending existing payment integrations. You will help evolve and ship the system that allows event organizers to get paid through Ticket Tailor, taking ownership of its development. You should be motivated by customer impact, product-minded, curious, and a strong problem solver, caring about both the 'why' and the 'how' of features. You will work in a small team with two engineers, a Product Manager, and support from Architects and the Head of Product Design, collaborating through pairing, reviews, and unblocking.

Responsibilities

Build our new payments product whilst extending the payment integrations we already run.
Lead the build, scoping against a lightweight build plan and holding the quality bar in line with the wider Ticket Tailor architecture vision and product principles.
Stay driven by the impact delivered to event organisers, caring deeply about their experience and judging whether what you've built is actually working by identifying meaningful customer signals and iterating off them.
Maintain a high bar for quality and make sure what you build matches our architectural vision and product principles, designing clean services with strong separation of concerns.
Work closely and generously within the team: pairing, unblocking, reviewing, and giving and receiving feedback.
Use AI tools creatively and fluently to amplify your impact, reaching for new tools and ways of working rather than defaulting to how things have always been done.
Bring judgement on payment-system design that others can lean on.

Requirements

A deep understanding of payment systems, evidenced by your work, for example building high-scale, secure payment integrations.
Awareness of PCI DSS and what building to that standard demands.
Experience working in a product team alongside Product Managers.
A genuine drive to work in an AI-native way - you're curious and you're happy to change how you work as the tools evolve to raise the quality and pace of your work.
Fluency amplifying your own impact through AI and agentic engineering tools, acting as a force multiplier to those around you.
Experience leading or mentoring within a team.
Experience integrating payment systems into a high-scale SaaS product with Stripe or similar third-party tools.
Experience judging impact through customer feedback signals, knowing what to measure, what "working" looks like, and how to adjust.
Strong system design skills - you know how to design clean, maintainable, extendable services from first principles.
PHP experience is useful, but we're happy to consider strong engineers from any modern language who are ready to pick it up.

Skills

Payment systems
PCI DSS
AI tools
Agentic engineering tools
System design
PHP
Stripe

Location

Hybrid-remote
Hackney

Work Type

Hybrid-remote
Full-time

Experience Level

Lead
Mentoring

About the Company

Ticket Tailor empowers diverse event creators with simple and affordable ticketing, aiming to make every ticket sold have a positive impact on stakeholders, the planet, and communities through 'Growth on Purpose'.
We are a certified B Corp, prioritizing business for good.
Over 10 million orders were placed through the Ticket Tailor platform last year.
We have a world-class NPS score and pride ourselves on a customer-first mindset.
We are a fully independent, profitable, and bootstrapped company, allowing sustainable and soulful growth.
We work hybrid-remote with two days per week in our Hackney office.

Equal Opportunity

At Ticket Tailor, we’re passionate about creating a diverse and inclusive environment where people can thrive, be inspired, and feel comfortable to be themselves.
As a Certified B-Corp, we lead from the front, and with purpose, to disrupt the ticketing industry while ensuring we accommodate and celebrate people of all backgrounds along the way.
We believe that diverse teams enable us to have different perspectives and points of view, making us even stronger in achieving our goals. We encourage candidates from all backgrounds to apply and join us on our mission.