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About the Role

As a front-line partner, you will support consultants and contractors, Teaching Associates, and general employees. You will be the go-to contact for consultant hiring and lifecycle management, from contracts through onboarding and offboarding. You will also support recruiting coordination for Teaching Associates and general employee hires across multiple regions. This role requires close collaboration with hiring managers, regional People Team leads, IT, Finance, and Payroll to ensure smooth and timely operations.

Responsibilities

• Own the end-to-end consultant/contractor lifecycle, including interviews, contract creation, updates, renewals, onboarding, and offboarding.
• Coordinate with the Instructor Development team to schedule second-round interviews.
• Maintain and update contract templates in line with approved leadership changes.
• Coordinate contract review, approval, and signature processes across consultants and internal stakeholders.
• Track contract timelines and renewals proactively.
• Ensure accurate and up-to-date consultant records and documentation.
• Support region-specific onboarding requirements and documentation processes.
• Conduct onboarding calls to introduce new hires to internal systems and processes.
• Support initial interviews for teaching assistant candidates in North America.
• Coordinate with the TA Manager to schedule second-round interviews.
• Coordinate contract execution and systems onboarding.
• Track TA candidate pipeline and hiring timelines to ensure timely fills.
• Support full-cycle recruiting coordination for general employee roles, including scheduling, candidate communication, and ATS management (Greenhouse).
• Assist hiring managers with requisition setup, interview coordination, and offer logistics.
• Maintain accurate candidate records and hiring status across open requisitions.
• Partner with regional People Team leads to ensure consistent, on-brand candidate experience across all hiring types.
• Provide back-up support to the People Team and CHRO across front-line people operations where additional capacity is needed.
• Support accurate and timely payroll inputs, including new starter, leaver, and change-of-status data, liaising with Payroll/Finance as needed.
• Support right-to-work and background check processes across consultants, TAs, and employees, tracking documentation status and flagging gaps or expiring checks proactively.
• Assist with general data management and record accuracy across HR systems (e.g., HiBob), beyond population-specific lifecycle records already owned in Sections 1–3.
• Assist with ad hoc People Team projects and administrative needs as they arise, providing flexible operational capacity where support is required.
• Escalate complex or sensitive issues to the appropriate specialist (People Team, Finance, IT, Payroll) with clear tracking through to resolution.
• Develop, maintain, and improve knowledge resources, guides, and documentation for consultants, TAs, and employees.
• Act as a key point of operational knowledge for people-related processes and dependencies across all hiring types.
• Manage global and targeted communications across regions and roles, including relevant cross-regional comms alignment.
• Adapt messaging to ensure clarity and relevance for different audiences (consultants vs. TAs vs. employees).
• Coordinate with internal teams to ensure alignment on people-related processes and updates.
• Support connectivity between consultants, instructors, TAs, employees, and internal stakeholders.

Requirements

• 1-3 years experience in an administrative, recruiting, or HR support capacity.
• Experience using Greenhouse or similar ATS.
• Meticulous attention to detail.
• Excellent written communication skills.
• Ability to communicate professionally and confidently with candidates, new hires, managers, and senior leaders.
• Demonstrated ability to manage complex administrative workflows with minimal supervision across multiple concurrent hiring processes.
• Ability to prioritize tasks and respond quickly to urgent requests.
• Basic working knowledge of labour and employment laws in the US and Europe.

Skills

• Greenhouse or similar ATS
• Written communication
• Professional communication
• Administrative workflow management
• Prioritization
• Urgent request response
• Labour and employment laws (US and Europe)

Location

• UK Remote
• Central London (quarterly travel)

Work Type

• Remote
• Hybrid (quarterly travel)

Experience Level

• 1-3 years

About the Company

• Training The Street (TTS) is the world's leading financial learning services company, delivering targeted, hands-on training to corporate and academic clients across the globe.