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About the Role

Support the efficient day-to-day operation of the workplace and ensure a professional, safe, and welcoming environment for employees, clients, visitors, and service providers. Serve as a key point of contact for workplace services, coordinate with internal stakeholders and external vendors, and manage multiple administrative and operational priorities independently within a restricted-access corporate environment.

Responsibilities

Act as the primary point of contact for employees, visitors, internal stakeholders, building management, and external vendors.
Coordinate daily office and workplace service activities to ensure smooth and efficient operations.
Respond promptly and professionally to employee requests, workplace concerns, and service inquiries.
Coordinate vendors and service providers, including scheduling, access, follow-up, and service-quality monitoring.
Manage office supplies, equipment, common areas, meeting rooms, mail, courier services, and workplace-related requests.
Support the coordination of building maintenance, repairs, security, and other facilities-related services.
Process invoices, purchase orders, and vendor documentation while maintaining accurate records.
Assist with office moves, employee onboarding, workspace preparation, and access coordination.
Support workplace health and safety practices, emergency procedures, and related documentation.
Maintain confidentiality and exercise discretion when handling sensitive information.
Identify operational issues and follow through with the appropriate stakeholders until they are resolved.
Serve as the main point of contact for building- or bank-related emergency calls and respond when required, including to overnight calls.
Occasionally work during evenings or weekends to support business requirements, anticipated to be no more than four times per year.
Perform other administrative and workplace coordination duties as required.

Requirements

A college diploma or university degree in Office Administration, Facilities Management, Business Administration, or a related field.
A minimum of two to three years of experience in workplace services, facilities coordination, office administration, or a similar corporate environment.
Fluency in both English and French, with excellent written and verbal communication skills in both languages.
Excellent customer service, communication, and interpersonal skills.
Strong organizational and multitasking abilities, with the capacity to manage multiple priorities simultaneously.
Strong attention to detail and the ability to follow through on requests and operational issues.
Experience coordinating external vendors and service providers.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
The ability to work independently and exercise sound judgment in a restricted-access corporate environment.
Professionalism, discretion, and the ability to handle confidential or sensitive information.
Experience with invoice processing, purchase orders, and vendor management is considered an asset.
Knowledge of workplace health and safety practices and emergency-response procedures is considered an asset.
Availability to respond to emergency calls outside regular business hours, including overnight when required.
Flexibility to occasionally work evenings or weekends, approximately four times per year.

Skills

English
French
Customer service
Communication
Interpersonal skills
Organizational skills
Multitasking
Attention to detail
Vendor coordination
Microsoft Office Suite
Outlook
Word
Excel
Teams
Independent work
Judgment
Professionalism
Discretion
Confidential information handling
Invoice processing
Purchase orders
Vendor management
Workplace health and safety
Emergency response procedures

Location

Toronto, Ontario

Work Type

Permanent
Full-time

Experience Level

2-3 years

Education Level

College diploma
University degree

Salary/Compensations

CAD 55000 - CAD 60000

Benefits

Flexible work environment
Competitive compensation
Great employee benefits
Training and development programs
Countless opportunities for growth

About the Company

Grow your career with a company that shares your passion!
At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive.
From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces.
Our purpose is to create a better everyday for everyone to build a better life for all.
As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Equal Opportunity

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.
We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.
Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact.
We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.