On Call Banquet Server at Auberge Collection | Austin, TX, US | Rezi

On Call Banquet Server at Auberge Collection

On Call Banquet Server

Auberge Collection · Austin, TX, US

3 weeks ago

On Call Banquet Server

Auberge Collection · Austin, TX, US

a month ago
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About the Role

Become the orchestrator of unforgettable dining experiences as a Banquet Server, dedicated to delivering seamless events where every guest is treated to a symphony of flavors and exceptional hospitality.

Responsibilities

  • Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
  • Anticipate guests' service needs by asking questions and observing preferences.
  • Thank guests with genuine appreciation and provide a fond farewell.
  • Respond positively to guest questions, concerns, and requests, using brand or property specific processes to resolve issues.
  • Engage guests in conversation regarding their stay, property services, and area attractions.
  • Comply with quality assurance expectations and standards.
  • Present and process payments accurately, adhering to all cash handling and credit policies.
  • Answer questions on menu selections and check with kitchen staff for clarification.
  • Maintain cleanliness of work areas throughout the day using clean-as-you-go procedures.
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
  • Set tables according to event type and service standards, ensuring supplies meet quality standards.
  • Follow appropriate procedures for serving alcohol.
  • Record transactions in the system at the time of order.
  • Follow company and department safety and security policies and procedures.
  • Follow company and department policies and procedures.
  • Complete closing duties, including storing goods, cleaning equipment, restocking items, and completing the daily cleaning checklist.

Requirements

  • Must be able to adhere to timelines in completion of set-ups.
  • Must be able to work well under pressure.
  • Must be able to accurately follow instructions, both verbally and written.
  • Must be highly detail oriented.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Must be of minimum age to serve alcohol.
  • Ability to obtain relevant state and local government certifications, such as food handlers certificate or alcohol training certifications.

Skills

  • Server experience

Location

  • Austin

Work Type

  • Full-time

Experience Level

  • 1 year of server experience

About the Company

  • Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs that share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service.
  • Commodore Perry Estate, Auberge Collection occupies a unique niche in the Austin hospitality market, blending intimacy and character with heritage and the independent spirit of Austin.
  • The property is the first luxury hotel & social members club of its kind in the city, boasting 54 spacious rooms and suites, a dramatic 50-foot oval swimming pool, a state-of-the-art fitness studio, and distinct dining and drinking venues.

Equal Opportunity

  • 4100 Red River Holdings LLC is an Equal Opportunity Employer, M/F/D/V.
  • 4100 Red River Holdings LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
  • This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.