Staff Software Engineer, Quality & Reliability at BuildOps | Toronto | Rezi

Staff Software Engineer, Quality & Reliability at BuildOps

Staff Software Engineer, Quality & Reliability

BuildOps · Toronto

Yesterday

Staff Software Engineer, Quality & Reliability

BuildOps · Toronto

a day ago
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About the Role

BuildOps is seeking a Staff Software Engineer to define and drive the company-wide technical strategy for building, shipping, and operating reliable software. This high-impact, cross-functional role involves working across engineering, product, infrastructure, and customer-facing organizations to identify systemic risks, establish architectural standards, and create platform capabilities that promote safe and dependable delivery.

Responsibilities

  • Define and drive BuildOps' technical strategy for engineering quality, production reliability, and safe software delivery.
  • Identify systemic sources of customer-impacting failures and lead cross-team initiatives that address root causes.
  • Establish architectural principles, engineering standards, and paved roads that simplify reliable system design and safe delivery.
  • Partner with engineering teams during system and product design to enhance resilience, operability, testability, and failure isolation.
  • Build or guide the development of shared platform capabilities for release safety, automated validation, production feedback, test data, environment management, and developer self-service.
  • Advance BuildOps' observability strategy to improve system behavior understanding, regression detection, failure diagnosis, and reliability investments.
  • Improve validation of interactions across services, data boundaries, financial workflows, and other business-critical systems.
  • Define meaningful measures of quality and reliability to identify priorities and demonstrate improvements.
  • Lead technical programs spanning multiple teams and organizations, aligning stakeholders and driving decisions without direct authority.
  • Mentor engineers and technical leaders to enhance the organization's ability to reason about risk, reliability, and quality.
  • Evaluate and evolve existing practices and technology to meet current needs.

Requirements

  • Significant software engineering experience, including operating at Staff or equivalent scope on ambiguous, cross-cutting technical problems.
  • Track record of leading multi-team initiatives that improved production reliability, software delivery, platform capabilities, or engineering effectiveness.
  • Strong systems thinking and ability to connect architecture, data integrity, operational behavior, developer workflows, and customer impact.
  • Experience designing and operating distributed systems in a cloud environment such as AWS.
  • Strong software design and programming skills in TypeScript, Java, or another relevant language.
  • Experience with observability, resilience engineering, CI/CD, release safety, automated validation, developer platforms, testability, performance engineering, or incident learning.
  • Ability to define useful engineering measures while avoiding metrics that reward activity without improving outcomes.
  • Demonstrated success influencing architecture and engineering practices across teams that do not report to you.
  • Strong written and verbal communication skills, including explaining technical risks, tradeoffs, and strategy to stakeholders.
  • Practical approach balancing long-term direction with incremental improvements that deliver value quickly.
  • Ability to think in systems and look for leverage across organizational and technical boundaries.
  • Energized by ambiguous problems requiring architecture, implementation, influence, and organizational change.
  • Challenges assumptions and distinguishes underlying causes from visible symptoms.
  • Enables teams rather than becoming a gatekeeper or permanent dependency.
  • Comfortable moving between long-term technical strategy and hands-on implementation.
  • Builds credibility through sound judgment, clear communication, and measurable results.
  • Cares deeply about the experience of both customers and engineers.

Skills

  • TypeScript
  • Java
  • AWS
  • Observability
  • Resilience engineering
  • CI/CD
  • Release safety
  • Automated validation
  • Developer platforms
  • Testability
  • Performance engineering
  • Incident learning

Location

  • Los Angeles
  • San Francisco
  • Toronto
  • Raleigh
  • Remote (U.S.)

Work Type

  • Hybrid
  • Remote

Experience Level

  • Staff

Salary/Compensations

  • $172,000 - $229,000 base salary + annual bonus + meaningful equity

Benefits

  • Generous equity grant
  • Comprehensive benefits package
  • Flexible PTO
  • Hybrid work schedules
  • One-time work-from-home allowance
  • Lunch provided for in-office days
  • Company events and team-building activities
  • Opportunities for growth and career advancement
  • Chance to work with cutting-edge technology

About the Company

  • BuildOps is the largest commercial trade platform in the country, transforming the multi-billion dollar commercial contracting industry.
  • The company is revolutionizing the industry by empowering tradespeople with AI-driven tools to improve efficiency and profitability.
  • BuildOps recently achieved a $1 billion valuation and raised $127M in a Series C funding round, with over $275M raised to date.
  • Investors include Meritech Capital, BOND, SE Ventures (backed by Schneider Electric), Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols.
  • The company offers a fast-paced, collaborative, and dynamic work environment with opportunities for growth and career advancement.

Equal Opportunity

  • BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
  • BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.
  • BuildOps recruiters will only contact candidates through official channels and will never ask for payment, banking details, or sensitive personal information during the interview process.
  • Verify all openings at https://buildops.com/careers.
  • Report suspicious outreach to reportfraud.ftc.gov and fraud@buildops.com.