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The Receptionist is responsible for covering the reception desk, greeting visitors, and providing general clerical office support.

Answer incoming calls on a multi-line phone system in a cordial, professional, and timely manner and transfer calls to appropriate individuals.
Greet clients and visitors with warmth and professionalism, and notify employees of visitor arrivals.
Provide high-level services to staff, clients, and guests.
Communicate with manager and client on job or deadline issues.
Handle additional projects as assigned.
Handle sensitive and/or confidential documents and information.
Meet contracted deadlines for accepting, completing, and delivering all work.
Troubleshoot basic equipment problems.
Prioritize workflow.
Interact with clients in person, over the phone, or electronically.
Adhere to company policies and client site policies.
Use equipment and supplies in a cost-efficient manner.

High school diploma or equivalent.
Minimum of two years of receptionist, switchboard, or administrative assistant experience, preferably in a banking, legal, or large corporate environment.
Exceptional customer service skills to effectively communicate with callers, visitors, clients, and coworkers.
Ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors.
Ability to work in a fast-paced team environment.
Ability to handle business matters with professionalism.
Attention to detail with an emphasis on accuracy and quality.
Intermediate computer skills including Microsoft Word and Excel.
Ability to prioritize work to balance multiple projects and deadlines.
Excellent verbal and written communication skills.
Self-motivated and the ability to multi-task.
Must work well in a team environment.
Must be able to interact effectively with multi-functional and diverse backgrounds.
Must be self-motivated with a positive, can-do attitude.
Successful completion of a pre-employment background and drug screen.

RRD provides marketing, packaging, print, and business services to the world’s most respected brands.
The company’s proprietary technology, advanced data analytics, and expertise fuel organizational decision-making from strategy through execution, delivering sustainable solutions with the lowest possible environmental impact.
Global organizations and regulated industries trust RRD to reduce complexity and drive audience connections across the entire customer journey.
At RRD, we value innovation, authenticity, and integrity.

Receptionist at RR Donnelley

Receptionist