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About the Role

The Food & Beverage Director is responsible for managing the day-to-day operations of the food & beverage at the Lakeside Clubhouse while interacting with members and guests to ensure all expectations and club standards are consistently exceeded. The F&B Director works closely with the Executive Chef, Clubhouse Director, and Catering team to provide members exceptional dining and banquet experiences.

Responsibilities

• Oversees the day-to-day operations and staff, implements policies and procedures for FOH.
• Works closely with the Executive Chef to ensure menus for daily dining as well as special member events and banquets meet or exceed Member and guest expectations.
• Plans, implements, and manages staff recruiting, training, and retention programs.
• Greets members and guests and oversees service on a routine basis.
• Responsible for enhancing dining services to increase the overall member experience.
• Assists Clubhouse Director with budget preparation and adherence to budgetary guidelines in managing and operating the food and beverage outlets.
• Addresses members’ and guests’ complaints and concerns about Food and Beverage operations and services, keeps Clubhouse Director appraised of these situations, and takes immediate corrective action.
• Collaborates and works closely with the Purchasing Department on the beverage program at the Lakeside clubhouse in coordination with the beverage program at the City Club.
• Maintains appearance, upkeep, and cleanliness of all Food and Beverage facilities.
• Works with the Executive Chef and Catering Manager to develop new and innovative ways to stimulate member activities and participation in club events.
• Attends weekly management and departmental meetings.
• Works closely with the Director of Catering to ensure the food and beverage operations are offered at the highest standards of service and quality.
• Develops ongoing professional development and training programs for service and bar production/service personnel.
• Assists in planning and implementing procedures for special club events and banquet functions, including upcoming championship golf tournaments.
• Maintains a good working relationship with the Local 2 union employees while adhering to the CBA contract.
• Enforces the Olympic Club established policies and procedures.
• Collaborates with the clubhouse team on delivering the highest level of member experience to boost member usage of A la Carte dining facilities.
• Leads the team by example of high service, work ethic, and dedication to the member experience.
• Monitors and maintains monthly departmental expenditures to meet annual budget.
• Strategically spearheads initiatives to train and develop management staff to increase retention and service standards verified by periodic club surveys.

Requirements

• Minimum 5 years experience as an exempt Food & Beverage Manager/Director in a private country club environment.
• Strong interest in mentoring and developing upcoming managers within the operation.
• Proven success in creating and ensuring a la carte and banquet service standards are met.
• Successful multi-tasking and organization skills.
• Meticulous attention to detail.
• Excellent oral and written English communication skills.
• All employment offers are pending satisfactory results from a background investigation and pre-employment drug testing.
• Qualified applicants with arrest and conviction records will be considered pursuant to the San Francisco Fair Chance Ordinance.

Skills

• Extensive knowledge of food and wine.

Location

• San Francisco

Work Type

• Full-time

Experience Level

• Director
• Manager

Education Level

• Bachelor’s Degree or foreign equivalency in Hospitality Management or related field preferred.
• Membership of CMAA preferred.

Benefits

• Health, dental, and vision insurance
• Life insurance
• Commuter benefit program
• Employee Assistance Program (EAP)
• Lunch and dinner provided daily
• Free meals daily
• Free golf on Mondays at Lakeside campus
• Variety of sports and social events for employees throughout the year

About the Company

• The Olympic Club is a private member athletic and country club in San Francisco.
• Our members enjoy 2 campuses, 19 sports, world-renowned golf courses, exceptional social and athletic programs as well as 18 hotel rooms and 5 Food & Beverage outlets.
• Our City Clubhouse is located one block from Union Square and within easy walking distance of the Powell Street BART station.
• Our Lakeside Clubhouse sits next to the ocean on the border of San Francisco and Daly City.

Equal Opportunity

• EOE M/F/D/V.