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About the Role
The Food & Beverage Director is responsible for managing the day-to-day operations of the food & beverage at the Lakeside Clubhouse while interacting with members and guests to ensure all expectations and club standards are consistently exceeded. The F&B Director works closely with the Executive Chef, Clubhouse Director, and Catering team to provide members exceptional dining and banquet experiences.
Responsibilities
- Oversees the day-to-day operations and staff, implements policies and procedures for FOH.
- Works closely with the Executive Chef to ensure menus for daily dining as well as special member events and banquets meet or exceed Member and guest expectations.
- Plans, implements, and manages staff recruiting, training, and retention programs.
- Greets members and guests and oversees service on a routine basis.
- Responsible for enhancing dining services to increase the overall member experience.
- Assists Clubhouse Director with budget preparation and adherence to budgetary guidelines in managing and operating the food and beverage outlets.
- Addresses members’ and guests’ complaints and concerns about Food and Beverage operations and services, keeps Clubhouse Director appraised of these situations, and takes immediate corrective action.
- Collaborates and works closely with the Purchasing Department on the beverage program at the Lakeside clubhouse in coordination with the beverage program at the City Club.
- Maintains appearance, upkeep, and cleanliness of all Food and Beverage facilities.
- Works with the Executive Chef and Catering Manager to develop new and innovative ways to stimulate member activities and participation in club events.
- Attends weekly management and departmental meetings.
- Works closely with the Director of Catering to ensure the food and beverage operations are offered at the highest standards of service and quality.
- Develops ongoing professional development and training programs for service and bar production/service personnel.
- Assists in planning and implementing procedures for special club events and banquet functions, including upcoming championship golf tournaments.
- Maintains a good working relationship with the Local 2 union employees while adhering to the CBA contract.
- Enforces the Olympic Club established policies and procedures.
- Collaborates with the clubhouse team on delivering the highest level of member experience to boost member usage of A la Carte dining facilities.
- Leads the team by example of high service, work ethic, and dedication to the member experience.
- Monitors and maintains monthly departmental expenditures to meet annual budget.
- Strategically spearheads initiatives to train and develop management staff to increase retention and service standards verified by periodic club surveys.
Requirements
- Minimum 5 years experience as an exempt Food & Beverage Manager/Director in a private country club environment.
- Strong interest in mentoring and developing upcoming managers within the operation.
- Proven success in creating and ensuring a la carte and banquet service standards are met.
- Successful multi-tasking and organization skills.
- Meticulous attention to detail.
- Excellent oral and written English communication skills.
- All employment offers are pending satisfactory results from a background investigation and pre-employment drug testing.
- Qualified applicants with arrest and conviction records will be considered pursuant to the San Francisco Fair Chance Ordinance.
Skills
- Extensive knowledge of food and wine.
Location
- San Francisco
Work Type
- Full-time
Experience Level
- Director
- Manager
Education Level
- Bachelor’s Degree or foreign equivalency in Hospitality Management or related field preferred.
- Membership of CMAA preferred.
Benefits
- Health, dental, and vision insurance
- Life insurance
- Commuter benefit program
- Employee Assistance Program (EAP)
- Lunch and dinner provided daily
- Free meals daily
- Free golf on Mondays at Lakeside campus
- Variety of sports and social events for employees throughout the year
About the Company
- The Olympic Club is a private member athletic and country club in San Francisco.
- Our members enjoy 2 campuses, 19 sports, world-renowned golf courses, exceptional social and athletic programs as well as 18 hotel rooms and 5 Food & Beverage outlets.
- Our City Clubhouse is located one block from Union Square and within easy walking distance of the Powell Street BART station.
- Our Lakeside Clubhouse sits next to the ocean on the border of San Francisco and Daly City.
Equal Opportunity
- EOE M/F/D/V.