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About the Role

The Event Production Specialist - Video will be responsible for executing technical productions on complex and high visibility events at an expert level. The role requires a deep passion and understanding of video systems, LED wall management, and production switching. The goal is to provide a seamless technology experience to all attendees, press and partners, as well as create a more efficient and reliable technical environment for event staff and vendors.

Responsibilities

Operate video production switchers at an advanced level to deliver high-quality video presentation experiences for live events, broadcasts, live streams, and recordings.
Manage video assets for use during live events, broadcast, live streams and recordings.
Act as screens TD or take direction from in studio or remote Technical Director to seamlessly switch video sources during productions.
Key in lower thirds, graphic overlays, banners, logos, PIP’s, closed captioning, animations, green screen support, etc for use on live events, broadcast, etc.
Utilize Ventuz to manage how content is displayed on custom LED Walls.
Partner with experiential AV team to align projection mapping requests.
Ensure all video equipment associated with live events and broadcasts in your studio are tested and ready for business.
Coordinate with the engineering team to ensure systems are optimized to meet client requirements.
Provide expert video support during live events, broadcast, and recordings.
Provide advanced troubleshooting for production switchers, routers, video signal flow, etc.
Provide feedback to team leadership on video best practices and needed enhancements.
Contribute to conversations about workflow development and standardization across similar studios.
Collaborate with the engineering team and technical director on best practices for video media management and operations.
Maintain a current knowledge of video industry trends, best practices, and equipment.
Perform regularly scheduled system maintenance checks to ensure all equipment is working properly, in collaboration with the engineering team.
Flex into operating other event production areas as skills and training allows.
Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings.
Work intelligently and ensure that team management is aware of problems or issues which negatively affect productivity.
Build excellent relations with the team, clients, vendors, and key venues through positive communications.
Ensure knowledge is shared within the team to enable them to work smarter.
Work on ad hoc requests as required, typically during quiet times.

Requirements

5-7 years of experience.
Experience working as an V1 in live event venues, conference centers, and broadcast studios.
Expert knowledge of Ross production switchers such as Acuity, Carbonite, Ultrix, etc.
Deep understanding of video signal flow, codecs, frame rates, aspect ratios, NLE platforms, Power Point, KeyNote, Google Slides.
Familiarity with media encoding and codecs.
High level of proficiency in the technical delivery of high-quality events.
Excellent communication and customer service skills.
Experience managing day-to-day changes at every level of detail.
Understanding of TCP/IP networking.
Must be fluent in English.
Ability to work onsite.
Flexibility to be deployed to support across the campus as required.

Skills

Video systems
LED wall management
Production switching
Video production switchers
Video asset management
Screens TD
Technical Director
Lower thirds
Graphic overlays
Banners
Logos
Picture-in-Picture (PIP)
Closed captioning
Animations
Green screen support
Ventuz
LED Walls
Projection mapping
Video equipment testing
System optimization
Video troubleshooting
Production switcher troubleshooting
Router troubleshooting
Video signal flow troubleshooting
Workflow development
Media management
Video industry trends
System maintenance
Event production

Location

New York

Work Type

Full-time
On-site
Fixed-term contract

Experience Level

5-7 years

Salary/Compensations

$77,700.00 - $89,355.00 (prorated based on duration)

Benefits

Medical, Dental & Vision (includes HDHP with HSA option)
401(k)
Five Flexible Spending Accounts Options
Generous Paid Time Off Allowance
Employee Assistance Program (EAP)
Life, Disability & Pet Coverages
Wellness Stipend
Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
Aura Identity Theft Protection

About the Company

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services.
For 30 years, FIRST has utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.
Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors.
FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.
Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Equal Opportunity

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.
FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics.
If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.