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About the Role

INTEGRATED MEDICAL PROFESSIONALS is the largest multi-specialty urology focused practice in the country, committed to providing the highest level of quality medical services. Join our team for a rewarding career with a growing health care organization that values its staff.

Responsibilities

• Schedules office, surgery centers, and hospital-based medical procedures for patients with the appropriate provider and time/location slot, utilizing the appropriate scheduling code.
• Pre-authorizes surgeries through insurance companies and schedules procedures at the designated facility, accurately entering information into the scheduling system.
• Maintains a surgical log for statistical analysis.
• Provides pre-surgical packets to patients confirming date and pre-operative instructions.
• Coordinates with surgical facilities for any special equipment or personnel needed for the surgery.
• Ensures all pre-operative labs are ordered, tracked for completion, and scanned correctly into the patient’s electronic medical record.
• Utilizes clinical knowledge to determine if an appointment is consistent with the diagnosis/indications indicated by the provider.
• Audits the automated phone system daily to ensure call information has been correctly changed and phone call schedules changed if necessary.
• Verifies and re-verifies scheduling for accuracy before schedules are published.
• Interfaces with appropriate surgery center and hospital staff to ensure a cohesive working relationship in providing patient care services.
• Treats patients and referring physicians with the utmost courtesy and respect, whether in person or on the phone.
• Maintains patient confidentiality.
• Performs other position-related duties as assigned.
• Adheres to high standards of ethical conduct and complies with all applicable laws and regulations, including HIPAA.
• Reports any suspected concerns and/or violations to a supervisor and/or the Compliance Department.
• Completes Annual Compliance Training in a timely manner.

Requirements

• Minimum of one year scheduling experience in a surgery center and/or medical office setting.
• Complies with HIPAA regulations for patient confidentiality.
• Complies with all health and safety policies of the organization.

Skills

• Knowledge in healthcare systems operations such as EMR.
• Knowledge of database management.
• Knowledge of medical terminology, healthcare coding systems, and clinics functions.
• Knowledge of governmental regulations and compliance requirements.
• Knowledge of Medicare, Medicaid, managed care, and other third-party payers' guidelines.
• Exceptional patient service delivery throughout all interactions.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Customer-oriented with the ability to remain calm in difficult situations.
• Exceptional customer service skills.
• Proficiency in computer programs and applications, including Microsoft Office.
• Ability to build relationships with patients and display empathy and compassion.
• Ability to work independently and manage deadlines.
• Ability to work with other team members and patients in a courteous and cooperative manner.

Location

• 143 N. Long Beach Rd, Suite 1, Rockville Centre NY 11570

Work Type

• Full-time
• Onsite

Experience Level

• 1+ year(s) of experience

Education Level

• High School Diploma or equivalent required.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life Insurance
• Pet Insurance
• Health savings account
• Paid sick time
• Paid time off
• Paid holidays
• Profit sharing
• Retirement plan
• Competitive pay

About the Company

• INTEGRATED MEDICAL PROFESSIONALS is the largest multi-specialty urology focused practice in the country.
• Our doctors and staff are committed to providing the highest level of quality medical services available.
• We are a growing health care organization who values our staff as much as we do our patients.