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About the Role
As an Associate Programmatic Account Manager at Samba TV, you will own day-to-day account management for a portfolio of agency and brand-direct clients, ensuring they maximize the value from Samba’s audience targeting and measurement solutions. You will be the primary contact for clients throughout the campaign lifecycle and will collaborate with Sales, Product, and Measurement teams to drive adoption, performance, and growth. This role is ideal for an individual early in their programmatic career seeking direct responsibility for client relationships, campaign outcomes, and account growth.
Responsibilities
- Own day-to-day account management for brand-direct and agency clients, serving as the primary contact for planning, audience setup, activation, QA, and reporting.
- Lead client onboarding, platform training, and ongoing enablement to ensure clients fully leverage Samba TV’s audience and measurement solutions.
- Manage audience segment setup and delivery across major DSPs, SSPs, DMPs, and social platforms, troubleshooting activation issues and coordinating with technical teams for prompt resolution.
- Monitor campaign delivery, proactively identify risks and underdelivery, and produce performance summaries, insights, and business reviews to drive adoption and growth.
- Partner with Sales on account plans, renewals, pre-sale planning, and upsell opportunities, aligning client goals with Samba’s audience and measurement solutions.
- Act as the feedback conduit between clients and internal teams (Product, Measurement, Revenue Operations, Finance) to enhance activation ease, workflow efficiency, and audience performance.
- Represent Samba’s audience products with subject-matter expertise and a consultative, client-first approach, staying informed on programmatic trends and contextual targeting best practices.
Requirements
- Curious, eager to learn, and humble.
- Proactive, takes ownership, anticipates client needs, and delivers value quickly.
- Collaborative team player in a fast-paced, cross-functional environment.
- Detail-oriented, organized, and focused on accuracy across multiple clients and tasks.
- BA/BS with a focus on marketing, business, data, communications, or related experience.
Skills
- Programmatic advertising concepts (DSPs, SSPs, DMPs, digital campaign workflows)
- Familiarity with DSPs (e.g., The Trade Desk, DV360, Yahoo DSP) and/or SSPs (e.g., OpenX, Magnite, Freewheel)
- Strong written and verbal communication skills
- Client engagement via email and calls
- Analytical mindset
- Interest in campaign performance and data-driven decision-making
- Excel skills (SUMIFS, INDEX/MATCH, pivot tables, VLOOKUP)
- SQL (a plus)
- Proficiency with CRM and project management tools (Salesforce, Jira, Asana, Trello, etc.)
- Eagerness to deepen expertise in programmatic, audience, and contextual advertising
Location
- California
Work Type
- Full-time
Experience Level
- 1-2 years of experience in account management, customer success, campaign operations, client services, or a similar role within ad tech, digital media, or programmatic advertising (relevant internships count)
Education Level
- BA/BS
Salary/Compensations
- $84,000 - $94,000 a year
- $70,000 - $80,000 USD per year (California)
Benefits
- Health insurance
- Wellness offerings
- Life and disability insurance
- Retirement savings plan
- Paid holidays
- Paid time off (PTO)
- Bonuses
- Short-term incentives
- Long-term incentives
About the Company
- Samba is a media intelligence company that provides real-time, large-scale data on consumer attention across all screens. Our data, collected with consent from over a billion people, offers the most comprehensive picture of consumer attention available. Major brands utilize this data to make informed decisions, recognizing it as a culturally relevant and significant data asset.
Equal Opportunity
- Samba is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We strive to empower connection with one another, reflect the communities we serve, and tackle meaningful projects that make a real impact.
- Samba may collect personal information directly from you, as a job applicant. Samba may also receive personal information from third parties, for example, in connection with a background, employment or reference check, in accordance with the applicable law. For further details, please see Samba's Applicant Privacy Policy. For residents of the EU, Samba Inc. is the data controller.