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About the Role

5 STAR Event Services is seeking Event Security Guards for the 2026 Austin City Limits Music Festival. This role is responsible for ensuring the safety and comfort of clients, guests, and employees during the event.

Responsibilities

• Enforce and uphold the integrity of public and private areas of the venue.
• Monitor entry and exit points to specific areas of the venue.
• Perform routine search procedures including bag searches and screening of guests and their tickets, bags, credentials, etc. prior to guest entry to ensure that no prohibited items enter the venue.
• Greet and direct guests to seating areas and various services.
• Maintain open and smooth access routes of patron/vehicle walkways.
• Receive and act on complaints from patrons according to policies and procedures.
• Enforce all policies and procedures throughout the facility and report any suspicious behaviors or activity.
• Aide in the direction of orderly evacuation of the building during emergencies.
• Provide security escorts per event requirements.

Requirements

• High School diploma or GED equivalent.
• At least 18 years of age.
• Reliable forms of communication and transportation.
• Texas Non-Commissioned Guard Card (Level II Training & Exam provided for free. All applicants are required to apply, pass exam, submit to fingerprinting, and criminal background check.).

Skills

• Strong customer-service attitude and professional appearance.
• Excellent written and oral communication skills.
• Ability to understand and interpret credentials, documents, signs, rules, policies, and instructions.
• Ability to communicate effectively with clients, patrons and other employees.
• Ability to multi-task, cross-train and learn new skills quickly.
• Ability to remain calm and level-headed under high-pressure situations.
• Full physical and mental dexterity with the ability to walk, stoop, kneel, crouch, hear, see and speak English clearly.
• Ability to walk and stand for extended periods of time (shift duration).
• Ability to lift 25lbs.

Location

• Central Texas - Austin, TX 78744

Work Type

• Part Time
• Evening and weekend work schedules
• Flexible availability is required

Education Level

• High School

Benefits

• Flexible Schedules!
• Competitive Pay
• Get $ to be part of the Best Events!
• Not Just a Temp Job, Events Year Around!
• Develop Skills - Customer Service, Security & More!
• Have Fun!

About the Company

• 5 STAR Event Services is a specialty Event Security/Staff provider specializing in the sports and entertainment industries.
• Since 2000, our security officers and event staff personnel have delivered industry leading service to fans at more than 40,000 events in Houston, Austin, and San Antonio, Texas.
• Our clients include, NASCAR, Formula 1, MotoGP, AHL Hockey, G League Basketball, LovB Volleyball, stadiums, arenas, theaters, symphonies, festivals, conventions + more.
• 501-1000 employees
• Founded 2000
• DPS License # B09954
• Privately Held
• Women's Business Enterprise

Equal Opportunity

• Equal Opportunity Employer