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About the Role

The Case Manager assesses the needs of unaccompanied children in care, develops Individual Service Plans, screens for human trafficking concerns, facilitates the safe and timely release or discharge of children and youth, and documents the provision of services according to ORR requirements, state licensing standards, and Abbott House’s policies/procedures.

Responsibilities

• Assess each case and adapt service plan throughout the life of the case.
• Practice sound and productive counseling skills.
• Document all contacts appropriately in case record.
• Write timely, clear, concise progress notes, assessments and other documents as required.
• Screen for human trafficking concerns and work closely with the PSA compliance worker.
• Identify and screen prospective sponsors, URM programs and Post 18 plans.
• Manage unification/ discharge process.
• Perform concurrent planning to expedite safe and timely releases.
• Effectively coordinate inter and intra-agency services to clients by working as a team with providers.
• Create and give each child a complete discharge package.
• Call and document the 30-day follow-up and the 7-day medical follow-up call.
• Close the complete UC file.
• Establish effective collegial relationships with Lead Case Manager, Senior Case Manager and Lead Clinician.
• Attend weekly staffing meetings and request meetings with the FFS for complex cases.
• Follow up on timely and appropriate referrals for medical services, health screening and mental health assessment of young people.
• Meet with the child face to face at minimum of once per week to provide case updates, phone calls and check-ins.
• Conduct home visits as needed and as required by city, state and federal requirements.
• Participate in the 7-day case management rotation.
• Make meaningful contributions to agency and department programming.
• Carry out job responsibilities in a professional manner.
• Complete all required training.
• Act as a Mandated Reporter.
• Participate in individual, group, and department supervision.
• Attend and complete ORR & Abbott House Mandated trainings on a timely basis.
• Perform any other related duties as required.

Requirements

• BSW or BA/BS in human services required.
• Experience in child welfare/child protective services required.
• Demonstrated ability to reach out and work with community resources and foster parents.
• Must be able to use a computer and learn software programs.
• Required to operate a fax, copier, scan, and other office equipment.
• Must be able to speak, read and write fluently in the English language.
• Must be able to write in the English language using correct spelling, grammar, punctuation, etc.
• May frequently lift 0-25 lbs., occasionally lift 25-50 lbs., and rarely lift over 50 lbs.
• May frequently push/pull 0-25 lbs. of force, occasionally push/pull 26-45 lbs. force, and rarely push/pull over 45 lbs.
• Required to sit, stand and walk throughout the work day.
• May occasionally stoop.
• May occasionally kneel.
• May occasionally crouch.
• Regularly required to stand; walk, use hands and fingers, handle, or feel objects; reach with hands and arms; talk and listen, and taste or smell.
• Frequently required to walk.
• Occasionally required to keep balance and stoop, kneel, crouch, or crawl.

Skills

• Excellent writing skills
• Excellent communication skills
• Proficiency in Spanish (written and oral)
• Proficiency in English (written and oral)

Location

• Bronx, NY 10453

Work Type

• Full-Time
• 35 Hours per Week

Education Level

• BSW or BA/BS in human services

Salary/Compensations

• $62,000.00 - $65,000.00 Salary/year