About the Role
Takes food and beverage orders and efficiently delivers items to dining room guests. Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service. Delivers food promptly and professionally; maintains safe food handling and sanitation standards. Follows up periodically to assist with any additional needs or requests. Demonstrates complete understanding of menu items and ingredients. Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences. As needed, demonstrates knowledge of specialized diets and allergens. Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated. Exhibits exceptional communications skills and demonstrates ability to get along well with others. Remains flexible and patient when communicating with guests and staff. Collects tickets and follow proper cash-handling procedures. Promotes a clean, safe and neat environment for guests. Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared. Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor. Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards. Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines. Works with staff of other departments to perform job duties during special events and functions. Performs other duties as assigned.
Responsibilities
- Promptly and warmly greet guests in the dining room; takes food and beverages in an efficient manner, following established steps of service.
- Delivers food promptly and professionally; maintains safe food handling and sanitation standards.
- Follows up periodically to assist with any additional needs or requests.
- Demonstrates complete understanding of menu items and ingredients.
- Advises guests on appropriate combinations of food and drinks when requested; accommodates reasonable requests and notes preferences.
- As needed, demonstrates knowledge of specialized diets and allergens.
- Communicates directly with back-of-the-house staff to ensure that orders are delivered correctly and special requests are accommodated.
- Exhibits exceptional communications skills and demonstrates ability to get along well with others.
- Remains flexible and patient when communicating with guests and staff.
- Collects tickets and follow proper cash-handling procedures.
- Promotes a clean, safe and neat environment for guests.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Promptly addresses complaints or issues; relays relevant information or complaints directly to supervisor.
- Ensures that the dining room is properly set up prior to and after the service period; keeps area clean and neat while meeting established sanitation standards.
- Operates a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties during special events and functions.
- Performs other duties as assigned.
Requirements
- Prior fine dining serving experience is preferred.
- Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
- The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
- The use of slip-resistant shoes and proper lifting techniques.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
- Certain positions may require Florida Level 2 background screening.
- We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Skills
- Exceptional communications skills
- Ability to get along well with others
- Flexibility
- Patience
Location
- One Wall Street - 1 Wall Street, 39th Floor, New York, NY 10005
Work Type
- Full time
- Onsite
Experience Level
- Prior fine dining serving experience is preferred
Salary/Compensations
- $22.00 per hour to $25.00 per hour
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
About the Company
- Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!
- Voted Glassdoor's Employee Choice Awards- Best Places to work This is R/A !
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Equal Opportunity
- Compass Group is an equal opportunity employer.
- At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
