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About the Role

The Global Business Resilience Director is responsible for leading the enterprise strategic planning, execution, and continuous maturation of Elevance Health’s organizational business response and recovery program to ensure rapid, resilient recovery from catastrophic events that threaten the continuity of critical business operations.

Responsibilities

• Serves as the enterprise Incident Commander for high-severity events impacting business operations and/or cybersecurity (e.g., ransomware, cyber incidents, critical vendor failures, natural disasters), establishing the response structure and cadence and coordinating cross-functional recovery actions.
• Leads enterprise executive response during events, including executive briefings, decision facilitation, escalation, and action/decision tracking to enable rapid alignment and recovery prioritization.
• Designs, builds, and continuously enhances an innovative, efficient, and comprehensive organizational business resilience and response program encompassing preparedness, response, recovery, mitigation, and continuity planning.
• Directs organizational response and recovery management efforts and oversees end-to-end administrative operations of the program.
• Coordinates and delivers enterprise business resilience training for senior executives engaged in strategic response efforts; ensures adherence and compliance with legal and regulatory requirements for emergency planning and preparedness.
• Builds and scales executive readiness programs, including executive training, tabletop exercises, and simulations focused on enterprise disruption scenarios, including cyber and ransomware events.
• Conducts organizational resilience assessments and leads international business resilience responses.
• Anticipates, monitors, and communicates emerging business resilience threats and geopolitical trends, and drives recommendations for strategic resilience enhancements.
• Coordinates the organization’s resilience risk model program.
• Serves as a trusted advisor to senior executives on organizational resilience initiatives.
• Optimizes, governs, and manages global business resilience internal tools and technology.
• Oversees global business resilience project and program delivery and management.
• Manages integrated global resilience governance and risk alliance.

Requirements

• Requires BS/BA degree and a minimum of 8 years of experience; or any combination of education and experience that would provide an equivalent background.

Skills

• Master’s degree in a related field of study strongly preferred.
• Business Continuity/Resilience certification preferred (e.g., CBCP – DRII, MBCI – BCI, or equivalent).
• Demonstrated experience serving as an enterprise Incident Commander / Major Incident Leader, coordinating response and recovery across cybersecurity, technology, operations, and third parties.
• Proven ability to partner with and brief senior executives during live events, including facilitating rapid decision-making, escalation, and enterprise recovery prioritization.
• Experience building enterprise resiliency plans and playbooks, including cyber and ransomware recovery preparedness and exercises/tabletops.
• Experience designing and delivering executive training programs to improve enterprise crisis response readiness.

Location

• Woodland Hills, CA
• Denver, CO
• Chicago, IL
• New York City, NY
• Norfolk, VA

Work Type

• Hybrid
• 1st Shift (United States of America)

Experience Level

• Director Equivalent
• 8 years of experience

Education Level

• BS/BA degree
• Master’s degree in a related field of study strongly preferred
• Business Continuity/Resilience certification preferred

Salary/Compensations

• $156,800 to $282,240

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Merit increases
• Paid holidays
• Paid Time Off
• Incentive bonus programs
• Medical
• Dental
• Vision
• Short and long term disability benefits
• 401(k) +match
• Stock purchase plan
• Life insurance
• Wellness programs
• Financial education resources

About the Company

• Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler.
• We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
• At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.
• Our values and behaviors are the root of our culture.
• We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
• Elevance Health operates in a Hybrid Workforce Strategy.
• The health of our associates and communities is a top priority for Elevance Health.
• We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza.
• Elevance Health will also follow all relevant federal, state and local laws.

Equal Opportunity

• Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
• Applicants who require accommodation to participate in the job application process should submit the following form: Accessibility Accommodation Request Form and a member of the team will be in contact.
• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
• Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.