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About the Role
Patient Representatives are the backbone of our clinics, directly impacting patient experience. They collaborate with clinicians and colleagues to provide exceptional patient care and world-class customer service. Ivy Rehab's culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care.
Responsibilities
- Greeting and checking-in patients
- Scheduling appointments
- Answering incoming phone calls
- Verifying insurance coverage
- Obtaining necessary authorization
- Collecting payments
- Processing new patients
- Helping the clinic maintain optimal performance
Requirements
- 1+ years of administrative experience in a healthcare setting is preferred
- Proficiency in Microsoft Office applications such as Excel, Word, and Outlook
- Great time management and ability to multi-task in a fast-paced environment
- Self-motivated with a drive to exceed patient expectations
- Adaptability and positive attitude with fluctuating workloads
- Self-motivated with the eagerness to learn and grow
- Dedication to exceptional patient outcomes and quality of care
Skills
- Microsoft Office
- Excel
- Word
- Outlook
- Time management
- Multi-tasking
- Customer service
Location
- Wantagh, NY
Work Type
- Part-time
Experience Level
- 1+ years of administrative experience in a healthcare setting is preferred
Salary/Compensations
- $19-20/hr
Benefits
- Full benefits package beginning within your first month of employment
- Generous PTO (Paid Time Off) plans
- Paid holidays
- Bonus incentive opportunities
About the Company
- Ivy Rehab provides world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services.
- Recognized by Modern Healthcare as a Best Employer.
- Offers abundant resources, robust mentorship, and career advice.
- Provides training programs centered on administrative excellence and leadership development.
- Collaborates with leaders like Hospital for Special Surgery (HSS).
Equal Opportunity
- We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process.