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About the Role

This role is responsible for achieving store sales goals, managing professional customer relationships, leading and developing a team of store members, and ensuring operational standards are met. The position also involves manager on duty responsibilities and embracing diversity to foster a respectful environment.

Responsibilities

• Achieve overall store sales goals and service objectives.
• Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans.
• Selection, hiring, development, performance management, coaching, scheduling, and engagement of store Team Members.
• Ensure execution of all inventory and operational standards.
• Coach all Team Members to deliver on Customer expectations (DIY and Professional).
• Manager on duty responsibilities (touch base/coaching, floor/phone management, task assignment and completion, safety, open/close duties).
• Ability to lead change management.
• Embrace diversity and foster a respectful environment for both Customers and Team Members.
• Provide DIY service including battery installation, testing, wiper install, etc.
• Assist District/Region in other functions upon request.

Requirements

• Friendly communication.
• Ability to locate and stock parts.
• Safety knowledge and skills.
• Ability to become ASE P2 certified or ASE ready equivalent.
• Ability to execute and train project and product quality recommendations.
• Advanced parts lookup and sourcing.
• Ability to source from numerous places including special order, FDO, second source, etc.
• Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services.
• Ability to execute and train inventory systems and store equipment.
• Ability to execute and train POS and Parts lookup systems.
• Ability to review and analyze P&L statement.
• Ability to recruit, select, hire and develop quality Team Members.
• Ability to build and grow relationships with Professional Customers.
• Working knowledge of automotive systems preferred.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management.
• Use Microsoft software effectively (Word, Excel required; PowerPoint preferred).
• Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent.
• Ability to review and analyze business reports, such as profit and loss statement (P&L).
• Hold others accountable, inspect work quality and give feedback in a way that is inspiring.
• Ability to work an assortment of days, evenings and weekends as needed.
• 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment.
• Successful experience managing profitability; proven financial and business acumen.
• Must have a valid driver's license.

Skills

• Automotive systems knowledge
• English communication
• Spanish communication (plus)
• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Financial calculation
• Business report analysis
• Team management
• Profitability management
• Financial acumen
• Business acumen
• Parts lookup
• Parts sourcing
• Inventory systems
• POS systems
• Diagnostic equipment operation
• Change management
• Diversity and inclusion
• Customer service
• Team development
• Performance management
• Coaching
• Scheduling
• Team member engagement
• Operational standards execution
• Safety procedures
• Battery installation
• Wiper installation

Location

• Inside store

Work Type

• Full-time
• Onsite

Experience Level

• 2-3 years of management experience
• Experience managing a team of 10-20 members
• Experience in a fast-paced and highly dynamic retail environment
• Experience managing profitability
• Proven financial and business acumen

Education Level

• High school diploma or GED
• Bachelor’s degree in business or related area preferred
• ASE certification preferred

Salary/Compensations

• 84,900.00 USD - 106,100.00 USD

Benefits

• Comprehensive health and wellness benefits program
• Sales commission based on individual or store performance

About the Company

• Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.

Equal Opportunity

• We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
• We comply with all applicable federal, state, and local laws.