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About the Role

This role involves providing a focused management service to residents in Over 55’s Housing schemes, managing building access, and ensuring security. It's a key-holder position and the first point of contact for residents, requiring excellent communication and the ability to collaborate with internal teams.

Responsibilities

• Manage access to the building for residents, contractors, and visitors.
• Act as a key-holder for the building.
• Ensure security of communal areas and facilities.
• Serve as the first point of contact for residents.
• Collaborate with other internal teams to deliver services to residents.
• Deal with emergencies.
• Organize and prioritize own workload.

Requirements

• Must be flexible, calm under pressure, and able to deal with emergencies.
• Must have excellent time management skills.
• Must be eligible to work in the UK.
• Must reside in England or Wales for the duration of employment.
• Applicants must be able to travel across the region as required.
• Subject to Basic Criminal Record Check Clearance.

Skills

• Good customer care skills
• Excellent communication skills
• Good IT skills on a range of systems
• Previous experience in Facilities Management (preferred)
• Working knowledge and understanding of the housing/building management sector (preferred)

Location

• London Islington – Cope House
• Travel across the region as required
• May need to cover other schemes in the area

Work Type

• 36 hours per week
• Permanent

Salary/Compensations

• £27,706 - £35,836 per annum

Benefits

• Benefits that support you and your lifestyle

About the Company

• Employer of the Year Housing Heroes awards 2025
• Clarion Housing Group supports the responsible use of AI.
• Clarion are not able to offer visa sponsorship.