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About the Role
As a Service Technician I at MKS Instruments, you will partner with service to test and troubleshoot RF products, ensuring they meet the company's quality standards.
Responsibilities
- Diagnose, troubleshoot, repair, and debug RF products.
- Conduct in-house servicing and repair of RF products, addressing complex mechanical, hardware, software, and system failures.
- Analyze and implement solutions to enhance customer satisfaction.
- Maintain detailed records of service activities, including test results, service reports, and customer communications.
- Provide guidance and training to junior technicians, sharing knowledge and best practices.
Requirements
- Associate's degree in electronics or a related field from a two-year college, military program, or equivalent work experience.
- 0+ years of experience in servicing and repairing RF products or related electronic equipment.
- Proficiency in using RF test equipment.
- Ability to troubleshoot complex electronic systems.
- Ability to follow detailed instructions and maintain high-quality workmanship.
- Effective verbal and written communication skills.
- Ability to work collaboratively in a team setting.
- Ability to sit or stand for extended periods, perform repetitive tasks, and lift up to 50 lbs as needed.
Skills
- RF test equipment
- Troubleshoot complex electronic systems
- Attention to detail
- Communication skills
- RF generator boards and related test equipment
- 6S and Lean methodologies
- Organizational skills
- Manage multiple tasks simultaneously
Experience Level
- 0+ years
Education Level
- Associate's degree in electronics or a related field
Salary/Compensations
- $14.72 - 24.53 per hour
Benefits
- Discretionary annual bonus
- Health insurance coverage (medical, dental and vision)
- 401(k) with company match
- Life and disability insurance
- 11 paid holidays
- Sick time
- 15 paid vacation days
- 6 weeks fully paid parental leave
- Adoption assistance
- Tuition reimbursement
About the Company
- MKS is generally only hiring candidates who reside in states where we are registered to do business.
- Globally, our policy is to recruit individuals from wide and diverse backgrounds.
- MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply.
- We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law.
- Hiring decisions are based on merit, qualifications and business needs.
- We conduct background checks and drug screens, in accordance with applicable law and company policies.
- MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities.
Equal Opportunity
- MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law.
- MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply.
- We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law.