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About the Role

As Communications & Stakeholder Manager, you will lead Shell UK’s integrated communications and stakeholder engagement strategy, covering all channels and building a valuable strategic network of stakeholders. You’ll craft compelling narratives, deliver high-impact campaigns, and build networks that enhance Shell’s reputation and position in the UK. You’ll also oversee corporate relations support for Shell in Scotland, including social performance activities, and act as a key partner in crisis preparedness and response.

Responsibilities

Own Shell’s UK country internal and external communications strategy; deliver integrated campaigns aligned to UK Country and Group priorities
Lead engagement plans for the UK Country Chair team; build and maintain strategic networks with opinion leaders and influencers
Drive UK reputation strategy and integrate with social investment and government & policy for a campaigning approach
Oversee creation of bold, best-in-class content across platforms; champion data-driven channel strategies and emerging technologies (including AI)
Lead social impact management for UK assets/projects; ensure continuous improvement and assurance activities
Act as Shell UK country communications lead for crisis response and emergency preparedness for assets
Manage a team of six plus contractors; oversee a significant creative/content budget and Shell’s British Cycling sponsorship; set strategy for agency support
Coach senior leaders on communications and engagement strategies; advise on communications and cultural transformation

Requirements

Extensive years of experience in senior communications roles—agency, in-house, or journalism—with significant experience managing complex reputational issues in multinational contexts
Proven ability to lead teams and manage budgets, mastery in stakeholder engagement and content creation
Strong relationships within communications and stakeholder networks; appetite to grow Shell’s strategic influence
Experience in social performance management preferred
Excellent English writing skills (speechwriting, media tactics, creative content)
Measurement-driven approach, including stakeholder analysis and market intelligence
Willingness to travel within the UK and attend occasional out-of-hours engagements
Strategic Diligence: Contextual understanding of macro trends, policy, and audience insight; ability to shape short- and long-term strategies
Reputation instincts—mitigating risk while positioning Shell as a trusted, credible voice
Stakeholder orchestration for integrated outcomes; building transformative partnerships
Outcome-based planning with agile course correction; integrated measurement and evaluation
Effective Communication: Mastery in communications planning and execution; coaching senior leaders and role-modelling cross-functional partnership
Outcome-based advocacy across complex environments; trust-based relationships with diverse viewpoints
Best-in-class content creation and storytelling; integrated channel strategy leveraging analytics and tech
Risk & Opportunity Management: Ability to identify reputational and social opportunities that differentiate Shell; design integrated campaigns and partnerships
Translate external risks/opportunities into actionable insights for senior executives and business units

Skills

Digital communications
Social media engagement
Content creation
Campaign management
Stakeholder engagement
Reputation management
Crisis communication
Social performance management
AI
Speechwriting
Media tactics
Creative content
Stakeholder analysis
Market intelligence
Strategic planning
Risk management
Partnership building
Agile planning
Measurement and evaluation
Cross-functional partnership
Analytics
Technology adoption

Location

United Kingdom

Work Type

Regular
Flexible working hours
Remote working
Mobile working

Experience Level

Experienced Professionals

Salary/Compensations

Competitive starting salary
Annual performance related salary increase

Benefits

Opportunity to develop skills
Environment valuing honesty, integrity, and respect
Balance priorities
Work on energy transition
Grow transferable skills
Work at the forefront of technology, trends, and practices
Collaborate with experienced colleagues
Values-led culture
Flexible working hours
Possibility of remote/mobile working
Competitive starting salary
Annual performance related salary increase
Paid parental leave, including for non-birthing parents
Diverse and inclusive organisation
Diverse career opportunities
Access to a wide range of training and development programmes

About the Company

Shell UK remains one of the North Sea’s biggest producers, supplying around 10% of the UK’s total oil and gas needs.
The most recognisable face of Shell in the UK is our network of over 1,000 Shell-branded service stations.
Shell UK aims to play a crucial role in strengthening energy security and delivering the UK's 2050 net-zero goal.
Shell aims to be a major investor in the UK energy system by helping customers decarbonise with a focus on transport and industry.
Shell is a vital contributor to the UK, supporting energy security, jobs and economic value.
Shell provides energy to fuel homes, hospitals, schools, vehicles, machinery and factories.
Shell's history in the UK dates back over 125 years.
A UK-headquartered global energy leader, and leading FTSE multinational, active across the country’s energy system.

Equal Opportunity

Shell is an Equal Opportunity Employer.
We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Shell has a bold goal: to become one of the world’s most diverse and inclusive companies.
Shell is working to advance an inclusive, psychologically safe and accessible environment where people with disabilities can excel.
If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via careers@shell.com . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs.